Servicing Financial Administrator - Scottsdale, AZ

Company: Homeowners Financial Group
Location: Scottsdale
Posted on: November 22, 2021

Job Description:

Description:Work for an Award Winning Company Culture!Are you an independent, self-starting, team player with a positive attitude? Are you passionate about giving back to your community? Do you want to work for a company that we like to think as the happiest place in mortgage and has been voted a Best Place to Work for the last 16 years? Join our family at Homeowners Financial Group and you can take advantage of our great benefits.Benefits:

• 9 paid holidays
• Generous paid time off policy
• Cigna Healthcare Benefits including vision, medical, life and dental
• 401k with discretionary match
• Employee tenure program
• President's Club for both Sales and Operations staffWho We Are: Homeowners Financial Group has over 450 employees in 38 offices across the country and has helped tens of thousands of homeowners realize home ownership. We are not your typical mortgage company: we foster a family environment, we give back to the community through dozens of charities and we love what we do!Who We Want: We want a Servicing Financial Administrator who will assist and support the Servicing Financial Team with all interim mortgage servicing accountabilities within Finance.Essential Duties:
  • Responsible for responding to written and phone inquiries from customers and employees regarding loan payments, Loan Payment Letters, Service Loan Transfers, Investor purchases, and general information (low inbound volume)
  • Responsible for contacting borrowers regarding outstanding mortgage payments due to HFG (low outbound volume)
  • Generates all mortgage Loan Transfer, First Payment and Next Payment Letters (outbound mail)
  • Organize and handle incoming mail (inbound mail)
  • Participates in team and project meetings to support or improve process
  • Participates in internal company meetings and required trainings
  • Maintains a professional image and demonstrates an understanding of and follows all HFG Policies and Procedures
  • Other duties as assigned. Requirements:Qualifications:
    • High School Diploma or GED equivalent required
    • Mortgage Loan Servicing experience preferred.
    • Encompass LOS experience preferred
    • Proficient PC skills to include Excel, Word, and Microsoft Outlook required
    • Excellent written and verbal communication skills
    • Provides strong customer service to internal and external customers
    • Ability to develop positive relationships
    • Exceptional organization and time management skills. Ability to manage multiple tasks and deadlines in a fast-paced environment
    • Must be able to implement written procedures
    • Independent self-starting, team player with a positive attitudeWorking Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job may require handling objects up to 10 pounds frequently and 20 pounds occasionally. While performing the duties described herein, the employee is regularly required to sit; use hands and fingers to handle or feel in addition to talking and hearing. The employee is frequently required to stand and walk. The noise level in the work environment is usually moderate. Office environment is normally climate-controlled.Homeowners Financial Group is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit and business need.PI154075350

Keywords: Homeowners Financial Group, Scottsdale , Servicing Financial Administrator - Scottsdale, AZ, Accounting, Auditing , Scottsdale, Arizona