Senior BI and Analytics Analyst

Company: Nextiva
Location: Scottsdale
Posted on: January 13, 2022

Job Description:

At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We're not your parent's phone company.

Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service -.

Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don't study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company - we're the backbone of the economy.

By joining our global team, you're saying yes to an opportunity to be part of a tech company with massive growth potential and exciting opportunities ahead.

We're actively looking for amazing people like you to join our team!

The Senior BI Analyst will create, own, and maintain the logic and processes to support responsible and efficient business data consumption for the Executive team and various business leaders. The senior analyst will build self-service reporting tools and dashboards to be leveraged by all of Finance and other internal business customers.

Key Responsibilities
Leveraging descriptive and exploratory techniques (tables, frequencies, visualizations), and statistical methods to help answer business questions
Supporting the engineering of technology and information solutions encompassing Business Intelligence tools, ETL, database query, master data, meta data and visualizations
Monitoring data quality, analytics and metrics results and owning various KPIs
Presenting recommendations to identify BI related workflows and sequencing events for automating and streamlining reports
Recommending additional performance/quality data points for contribution management review and interpretation
Assisting with deployment of data to data warehouse
Analyzing requirements for "ad-hoc" reporting requests, including timeframes, priorities, data sources and output formats and delivery
Shared services for Finance reporting, dashboard creation and configuration, ad-hoc reports, and advanced analytics
Builds self-service reporting tools and dashboards to be leveraged by all of Finance and customers
Creates reports not easily executed by other Finance teams due to data foundation issues
Executes advanced analytics use-cases through a project, based approach (i.e., ML-based forecasting, customer 360 analytics, AI/ML for process improvements)
Heavily influences E2E Finance data strategy; partners with t4i to drive roadmap to improving data foundation
Partners with teams serving Finance customers to deepen data-backed insights

Qualifications
Bachelor's degree and/or equivalent experience
5+ years relevant experience
5+ years of database (SQL) experience
Thorough understanding of database technologies, including the skills to query database and recognize performance opportunities of reports/queries
Technical skills to develop and implement effective methodologies for retrieving/presenting data for analysis
Technical skills to develop, document and maintain data dictionary of database/tables, indexes, and other similar systems as it pertains to data warehouse
Microsoft BI, Tableau or other BI tool development experience
Proficiency with Excel and advanced excel features
Knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to develop partnerships and collaborate with other business and functional areas

So, why Nextiva?

Nextiva is a trailblazer in the Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) industries. We're outpacing our competitors, and it's an exciting time to join our team. If you're looking to join a fast-paced tech company with massive potential, Nextiva is the place for you. Our 1,000+ team members worldwide embrace our promise of Amazing Service. We're passionate about upholding our energetic culture of forward-thinking, caring, and simplicity. Nextiva seeks diverse individuals who share our values and vision to help take us to the next level. Nextiva provides an impressive benefits package and has a resilient company culture. Glassdoor named us one of the Best Places to Work in 2020 nationwide. Employees rate Nextiva a 4.9/5 on Comparably, and we've earned many more accolades along the way.

Help us redefine the future of business communications. Apply today!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS .

Keywords: Nextiva, Scottsdale , Senior BI and Analytics Analyst, Accounting, Auditing , Scottsdale, Arizona