Corporate Controller
Company: FirstService Residential CA
Location: Scottsdale
Posted on: May 14, 2022
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Job Description:
Job Description Job Title: Corporate Controller SUMMARY The
Corporate Controller is a key company leader who ensures the
accurate, timely and efficient delivery of financial information to
FirstService Residential clients. The Corporate Controller partners
with operations leadership and community managers to promote client
retention, build solid client relationships and help drive growth.
The Corporate Controller is the ---go to--- person for any client
financial issues, and needs to have an excellent working knowledge
of HOA accounting processes, including civil code requirements,
collection activities, budgeting, and pro-active risk management.
The Corporate Controller has direct oversight over their General
Ledger staff; and ultimate accountability for all Client Accounting
service and deliverables. ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned. Financial
Reporting Direct the efforts of the regional General Ledger staff
to ensure monthly financial statements are prepared in a timely and
accurate manner. Establish monthly due dates for the financials and
distribute to the Community Managers at the beginning of each month
Perform a detailed review of client financial statements each month
and identify potential errors or areas of risk including: variances
to budget, linkage to supporting schedules, lingering bank
reconciliation items, cash shortages, investment management
opportunities, etc. Troubleshoot any accounting or reporting issues
in collaboration with the Community Manager or CM leadership as
needed. Listen to clients, plan for their changing needs, monitor
client satisfaction and follow up on client inquiries, requests, or
complaints. Analyze and implement agreements between entities and
manage communication among parties and attorneys. Identify
implementation challenges and work with all parties to resolve.
Approve monthly Reserve Funding and other cash management transfers
initiated by the general ledger staff accountants. Planning &
Budgeting Upon request, assist the Community Manager with annual
budgeting and required civil code disclosures. Ensure the Community
Manager has the appropriate tools to bring before the board. Review
/ challenge reserve studies when warranted. Upon request, review
the budgets before they are sent to the homeowners and entered into
the Client Accounting system. Specifically watch for issues related
to variable assessment budgets and communities transitioning from
the DRE budget. Identify trends early and develop plans to mitigate
risks and reduce client ---surprises---. Prepare multi-year cash
flow analyses as needed or appropriate. Leadership Select, train
and develop a highly productive team. Create an environment that
provides direction and promotes continuous learning and
development. Provide accurate, motivating feedback and constructive
criticism. Promote hard work in others by setting the example.
Ensure the transaction processing team provides timely and accurate
financial reports by defining and enforcing appropriate service
level standards. Client retention is a key measure of success, so
performance issues need to be surfaced with functional management
as soon as possible. Model FirstService Residential Global Service
Standards in every aspect of the job. Promote excellence in others
by meeting company standards of quality. Provide ad-hoc training to
Community Managers as needed. Attend Board/Finance Committee
meetings when appropriate. The Regional Controller is the
---face--- of FirstService Residential and needs to be able to
present important issues to the client along with appropriate
recommendations. Sees matters from the clients--- perspective as
well as the companies--- perspective to find approaches that work
for both. Adept at handling contentious situations and managing
change. Build organizational and industry relationships. Promote
collaboration and remove obstacles to teamwork across the
organization. Growth Manage the set-up of new accounts. Ensure
account information is set-up accurately in Jenark. Ensure the
client is happy with the financial reporting format. Adjust as
necessary. Attend sales presentations for perspective clients. Be
able to inform potential and existing clients of our internal
controls, investment opportunities and describe our financial
statement deliverables. SUPERVISORY RESPONSIBILITIES Supervise
General Ledger staff assigned to the Region. Ensure transaction
processing personnel meet all service level expectations and
escalate / resolve any performance issues with the appropriate
Supervisors. QUALIFICATIONS To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Financial Skills Experience
with CID accounting. Proficient in at least one accounting software
package. Report-writing and database skill a plus. High level of
proficiency in Microsoft Office, especially Word and Excel. Ability
to perform multi Excel functions including VLOOKUP, SUMIF, Pivot
Tables, etc. Excellent Written and Verbal Communication Writes
clearly and succinctly in a variety of communication settings and
styles. Can get messages across that have the desired effect.
Ability to crystallize thought and anticipate roadblocks. Able to
rally commitment and buy-in. Listens attentively; communicates
clearly and often. EDUCATION and/or EXPERIENCE and Certifications
BA in Accounting a must Public Accounting (Audit) experience is
helpful Must possess a valid driver---s license and state mandated
vehicle insurance LANGUAGE SKILLS Proficient in English.
MATHEMATICAL SKILLS Excellent general math skills. REASONING
ABILITY Analytic thinker with ability to investigate and solve
problems. PHYSICAL DEMANDS The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Must be able to
lift 25lbs. Must be able to sit for extended periods of time. Must
have finger dexterity for typing/using a keyboard. WORK ENVIRONMENT
The work environment characteristics are normal office conditions.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Due to the nature
of the position, it will be necessary for the employee to work the
hours necessary to attend Board meetings and to complete time
sensitive deadlines. This position will require traveling to other
offices and to Board meetings. Consistent and regular attendance
required. FirstService Residential is an equal opportunity employer
committed to a diverse and inclusive workforce. Applicants will
receive consideration for employment without regard to race, color,
religion, sex (including pregnancy), age, sexual orientation,
national origin, marital status, parental status, ancestry,
disability, gender identity, veteran status, genetic information,
other distinguishing characteristics of diversity and inclusion, or
any other protected status Company Description FirstService
Residential is North America's foremost property management firm.
Our dedication, responsiveness and integrity are why thousands of
communities across the U.S. and Canada choose FirstService
Residential to manage their properties. We have expertise working
with complex communities with large budgets and numerous amenities.
In addition, we manage commercial associations and mixed-use
developments, as well as multi-family and investor-owned rental and
REO properties for institutional and private equity clients.
Keywords: FirstService Residential CA, Scottsdale , Corporate Controller, Accounting, Auditing , Scottsdale, Arizona
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