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Remote Senior Revenue Operations Analyst

Company: Design Pickle LLC
Location: Scottsdale
Posted on: November 23, 2022

Job Description:

About This RoleHello, prospective pickle! We are looking for an experienced Senior Revenue Operations Analyst to join the Design Pickle team. You will be an integral member of our Revenue Operations team and will play a critical role in developing and improving our Sales, Marketing, and Customer Success processes. By providing actionable insights on customer behavior and activities, you will inform senior leadership decision-making to improve our sales funnel, marketing campaign, and customer retention efforts.If you have ever wanted to make a significant contribution and help shape the future trajectory of high growth, private equity-backed company, this is the role for you!Reports to: Head of Revenue OperationsOn a daily basis, works closely with Sales, Marketing, Customer Success, and Data Science & Analytics teams.Location: Remote. Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona. Who We Are Looking ForFirst, Design Pickle is anything but typical. We're a group of hard-working, creativity-loving individuals from around the world.Do we love pickles, too? Most of us! But don't stress if pickles aren't your thing. It's not a deal-breaker. We do look for passion and interest in something, though, because our employees' uniqueness is what helped make us the great company we are today. We stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.Specific to your role, we're looking for individuals who have...Bachelor's degree in Statistics, Economics, Finance, Marketing or analytical field.5+ years of experience in Sales Operations, Marketing Analytics, or similar experience.Extreme attention to detail and consistently seek to understand the cause and effect of activities.Broad knowledge of Customer Relationship Management (e.g., Hubspot), commonly used sales and marketing tools (e.g., Gong, Google Analytics), BI tools (Tableau, PowerBI) and database (e.g., PostresSQL, MongoDB); analogous experience will be considered.Exceptional analytical, critical thinking, problem-solving, and strategic planning skills. Fluency with Google Workspace, Slack, Jira, Confluence.Comfortable learning new technologies and able to adapt to new tools and applications.Experience working with Sales, Marketing and Customer Success senior leadership.Ability to present ideas clearly using oral, written, visual and non-verbal communication skills and active listening skills.Ability to work in a team and independently and meet deadlines.Passion for our purpose - to be the most helpful creative company in the world.Bonus Pickle Points:Experience operating within a high-growth SaaS organization.Good understanding of the creative services industry.Ability to implement CRM integrations and connect disparate data sets.Key Objectives and Responsibilities Act as the main point of contact for customer and channel information to relevant stakeholders.Work with product managers, system administrators, Sales, Marketing and Customer Success leaders to implement and collaborate on major revenue-related projects.Integrate, analyze, and evaluate revenue performance across the customer journey based on predetermined metrics to improve customer acquisition, retention, and engagement.Build and manage customer reports and dashboards (e.g., Hubspot, Intercom, BI tools) to develop a deep understanding of our customers across segments.Provide ad hoc analysis to sales, marketing and customer success teams regarding performance; share learnings and actionable recommendations to stakeholders at all levels across the organization.Support planning processes, managing projects, and preparing for revenue meetings.Assist in territory and quota administration, report and dashboard management, basic troubleshooting.Contribute to developing business controls, policies, procedures and best practices to maximize revenue performance.Maintain accurate data throughout CRM and related technologies and systems, ensuring accurate customer information as well as transaction and behavior details.Be the expert in all customer data sources and partner with the Data Science team to identify opportunities and changes to data logic as well as resolve data discrepancies.Benefits, Compensation, and PerksUncapped PTO: Hate seeing your PTO hours decrease as the year goes on? Not anymore! There is no cap or number associated with the amount of PTO days you can request.Major medical healthcare: We major medical plans through United Healthcare which is managed seamlessly through Employee NavigatorDental and vision insurance: We work with Beam Dental and VSP for ancillary coverage.Remote-work flexibility: More productive at home? Not based in Scottsdale, AZ? Fine with us! We are a remote-first company with people all over the country. 401K: Plan for your future with a 401K, managed by Securian Financial, with a 3% company match.World-class Company Hub: More productive in an office? Also, fine with us! Our Company Hub is set up with state-of-the-art standing desks, high-definition monitors, breakout rooms for meetings and calls, a podcast studio, a relaxation room, a merch wall, and a cold plunge! ---.yes, we said a cold plunge. In-office gym: Our Company Hub also has a small CrossFit-style gym with Peloton studio available for any pickles to use! Life-changing massage chair: We change lives through creativity...and massages. Our team has traveled far and wide to take advantage of a life-changing massage chair that is housed in our Company Hub. One massage is all it will take to radically transform your life. New parent leave: Design Pickle encourages all primary caregivers to take up to 8 weeks leave for a new family member, including adoption, at full salary. Paid training and personal development: We offer a yearly stipend for employees to continue to grow their skillset and learn things to help them in their careers.Pet insurance: Have a furry friend? Design Pickle offers pet insurance through United Pet Care for discounted vet visits, medication, and procedures. Team retreats, social events, and adventures: Pickle collaboration is important to us! We host regular social events, get-togethers, and experiences for our staff. About Design PickleDesign Pickle was founded in 2015 with a vision to change lives through its creative software, solutions, and services. Since then, the company has grown to be the #1 flat-rate creative services company in the world. We have served tens of thousands of clients with a team that spans the globe. In 2019, 2020, 2021 and 2022, Inc. 5000 listed Design Pickle as one of the fastest-growing companies in America. We are a company that takes our core values to heart: Be the SPARKLet your fire and passion inspire someone else's day.DRIVE PerformanceSeek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.Give it to me STRAIGHTLead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.HELP when nobody's watchingFind opportunities to support each other and our clients beyond the day-to-day.Lean into HARDWe thoughtfully select our challenges and tenaciously commit to conquering them.Make your own PICKLESWe are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.You can learn more about our company, our vision, and what we stand for on our website and social channels. We can't wait to meet you-thank you in advance for your application!Design Pickle is an Equal Opportunity Employer. You will often hear members of the Design Pickle team refer to themselves as pickles. Pickles come in an infinite amount of variety, and as such, the pickles at Design Pickle celebrate every aspect of our diverse workforce and do not tolerate discrimination on the basis of race, color, religion, marital status, age, nationality, (dis)ability, gender, gender expression, or sexual orientation.All employment decisions are made on the basis of qualifications, merit, and business need. The right pickle for the right opportunity. Design Pickle is an Equal Opportunity Employer.Notice to Staffing and Recruiting AgenciesDesign Pickle will not accept resumes from any source other than the candidate. Any unsolicited resume sent to Design Pickle will be considered Design Pickle sourced.PI197494871

Keywords: Design Pickle LLC, Scottsdale , Remote Senior Revenue Operations Analyst, Accounting, Auditing , Scottsdale, Arizona

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