Patient Collections Coordinator
Company: LifeStance Health
Location: Scottsdale
Posted on: May 24, 2023
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Job Description:
At LifeStance Health, we strive to help individuals, families,
and communities with their mental health needs. Everywhere. Every
day. It's a lofty goal; we know. But we make it happen with the
best team in mental healthcare.Thank you for taking the time to
explore a career with us. As the fastest growing mental health
practice group in the country, now is the perfect time to join our
corporate team!ROLE OVERVIEWThe Patient Collections Coordinator is
charged with the medical billing activities related to services
provided by LifeStance Health and associated clinical practices.
The coordinator will work collaboratively with patients and office
team members to ensure that billing practices are complete and
accurate. The ideal candidate will be someone who has a strong
desire to work individually while meeting the needs of a national
organization. An important key requirement is the
self-accountability to drive success in a virtual team environment.
This position is a remote role with the ability to sit within any
US locality where LifeStance is represented. A Patient Collections
Coordinator is responsible for all functions related to the
collection of payment on patient accounts.The pay for this position
ranges from $19.00 to $21.00 per hour. We offer full benefits
(medical, dental, vision, life, STD, LTD), 401k with match, paid
parental leave, paid time off, holiday pay, EAP and
more.RESPONSIBILITIES-Maintain current information on correct and
lawful practices for billing payers-Make outbound phone calls to
patients regarding aging balances-Manage inbound/outbound and
written correspondence to and from patients regarding billing
issues and statement questions-Utilize worklists to identify and
address claims processing issues and ensure accuracy of patient
balances-Work closely with front office staff to identify and
correct inaccuracies in patient accounts-Negotiating reasonable
payment plans when patients are unable to pay bills due to
financial hardship-Handle all aspects of the collection process as
it relates to patient balances-Follow established policies and
procedures to safeguard collection-Assist with other patient
collections duties as neededSKILLS & EXPERIENCE-High school diploma
or GED equivalent required-1+ years of medical facility or medical
office billing experience-Experience with automated billing systems
preferred-Experience with training in business office activities is
preferred-Familiarity with insurance companies, Medicare, and
Medicaid-Must possess knowledge of Explanation of Benefits (EOB's)
and understanding of copays, coinsurance, deductibles, and denial
codes-Ability to work both in a team environment and
independently-Qualified candidates must be legally authorized to be
employed in the United States-Demonstrates awareness, inclusivity,
sensitivity, humility, and experience in working with individuals
from diverse ethnic backgrounds, socioeconomic statuses, sexual
orientations, gender identities, and other various aspects of
culture-LifeStance is an EEO/Affirmative Action Employer and does
not discriminate on the basis of age, race, color, religion,
gender, sexual orientation, gender identity, gender expression,
national origin, protected veteran status, disability or any other
legally protected statusLifeStance Health (NASDAQ: LFST) is one of
the nation's largest providers of virtual and in-person outpatient
mental health care for children, adolescents and adults
experiencing a variety of mental health conditions. LifeStance
Health is based in Scottsdale, Arizona.Our Vision: A truly healthy
society where mental and physical healthcare are unified to make
lives better.Our Mission: To help people lead healthier, more
fulfilling lives by improving access to trusted, affordable and
personalized mental healthcare.Our Values:Delivering Compassion -
We care for people unconditionally and act with empathy
always.Building Relationships - We are collaborative, building
enduring relationships to achieve more together.Celebrating
Difference - We respect the diversity of every individual's lived
experiences.Since LifeStance Health was founded in 2017, we have
grown to over 5,000 clinicians and team members serving patients in
more than 500 locations. We acquire clinical practices and open new
locations across the country, with thousands of new clinicians
joining our mission every year. We are reimagining mental
health.Learn more at .
Keywords: LifeStance Health, Scottsdale , Patient Collections Coordinator, Accounting, Auditing , Scottsdale, Arizona
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