VP, Audit Leader, Global Services Group

Location: Phoenix
Posted on: June 23, 2025

Job Description:

American Express Internal Audit Group (IAG) is a worldwide function with approximately 300 team members and offices in seven countries. IAG is comprised of assurance and risk professionals with diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. The IAG organization consists of 14 audit teams aligned with the business units and staff groups along with a Professional Practice group that manages audit methodology, quality assurance, regulatory relations, and reporting. IAG has reinvented our audit process and is leading the financial services industry with our Data Driven Continuous Auditing, Analytics Program. Each uniquely support our Winning Aspiration to be a world class internal audit function that: • Provides data-driven and technology-enabled assurance • Delivers timely risk insights that are business-aware and forward-looking • Supports our colleagues with experiences that prepare them to be enterprise leaders Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. As Vice President of Internal Audit for the Global Services Group, the key responsibilities are: • Lead a team and oversee the planning, execution and reporting of Global Services Group audits and initiatives in conformance with professional and department standards, budgets and deadlines • As applicable, lead related exam interactions with various regulatory bodies • Development of Global Services Group controls subject matter expertise within the audit team • Enable effective assessment of controls, and delivery of high-quality audit findings by coordinating with appropriate control groups and external auditors in planning and executing audit work • Ensure audit objectives are met. Drive business and risk insights through the oversight and growth of a portfolio of audit analytics and data driven analytic procedures • Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology • Maintain the teams capacity, training program and recruiting pipeline, and execute the screening and selection process Key Qualifications • 12 years of relevant experience (Big 4 Audit Experience Preferred) • Financial services industry experience and an understanding of related products, services, features, economics and key regulations • Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications • Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties • BA, BS, or equivalent degree in accounting or finance related field; background in information systems, data analytics or information technology would be a plus • Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards would be a plus • Aptitude for working with data, interpreting results, business intelligence and analytic best practices • Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity • Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps • Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle • Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities • Proven ability to lead and manage multiple projects and provide developmental feedback across deliverables • Proven ability lead team members in a way that encourages, develops, and delivers results Salary Range: $185,000.00 to $260,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities

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