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Medical Front Office

Location: Scottsdale
Posted on: August 6, 2022

Job Description:

Job Description Overview: We are looking for a motivated, professional and friendly individual to work on our Front Office team (check-in/out). Will be responsible for the overall flow and efficiency of the front office procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments. Position Highlights

  • Work location: Primary - 8880 E Desert Cove Scottsdale, AZ 85260 PRN – 11209 N Tatum Blvd Phoenix, AZ 85028
  • Work environment: Oncology & Hematology
  • Work hours: Full-time, 40 hours weekly, Monday - Friday 7:30am-6pm Shift varies based on clinic needIronwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling. Position ResponsibilitiesFront Office staff are responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
    • Greets all Patients and Guests
    • Assists patient with the kiosk check-in process. Ensures all paperwork is complete and in compliance with company policies.
    • Answers phone calls and resolves request or routes to the appropriate party.
    • Obtains accurate patient and insurance information, collecting copays and deductible amounts; works closely with insurance verification team on insurance/billing questions.
    • Copies/scans patient access related hard copy materials (e.g. medical records, ABN, referrals, etc.) into the correct location in the electronic medical record.
    • Conducts all functions associated with patient check-out including scheduling follow-up appointments, printing or faxing lab orders/prescriptions, etc.
    • Performs duties involving record filing and retrieval and assisting with the filing of documentation in electronic medical records.
    • Follows up with patients regarding missed appointments and sends out the appropriate communications.
    • Reconciles daily payments and completes deposit Performs other duties as assigned by the Office Manager.Skills
      • Knowledge of medical terminology, phones, computers, and payment collecting skills.
      • Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
      • Demonstrated strong customer service and communication skills.
      • Organizational and time management skills.
      • Proficient computer skills, including Microsoft Word & Excel.
      • Knowledge of clinic procedures and regulatory requirements.
      • Possess a strong work ethic and a high level of professionalism.
      • A team player who handles multiple projects simultaneously in a fast paced environment.Education and Experience
        • 1-2 years of medical front office experience preferred but not required.
        • Electronic Medical Record experience a plus.We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. Visit our website at "Outsmarting Cancer One Patient at a Time"

Keywords: IRONWOOD PHYSICIANS,P.C., Scottsdale , Medical Front Office, Administration, Clerical , Scottsdale, Arizona

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