Business Applications Specialist (Marketing Automation)

Company: Vitalant
Location: Scottsdale
Posted on: April 11, 2021

Job Description:

This position can be located remotely anywhere in the United States

PRIMARY PURPOSE:

Under minimal supervision, this position is responsible for functional business support of assigned application(s). Serves as an internal consultant to resolve functional problems; supports the design, testing, and implementation phases of a system and/or upgrade project; implements improvements to application usage or process.

DUTIES AND RESPONSIBILITIES:

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Assures high-quality customer service to all customers.

Maintains assigned software applications to meet evolving business and user needs.

Interfaces with other project staff to ensure project completion (e.g., shares knowledge, ensures effective communication).

Complies with change control processes through project completion.

Assists with developing, reviewing, and editing requests for proposals. Develops, reviews, and edits requirements, specifications, and business processes related to proposed solution and develops functional design specifications.

Develops test plans. Executes and reviews test plans.

Serves as subject matter expert for assigned applications.

Assists with developing, reviewing, and editing requests for proposals. Develops, reviews, and edits requirements, specifications, and business processes related to proposed solution and develops functional design specifications.

Develops and performs data extraction and data maintenance using approved tools for end users.

Coordinates and interfaces with vendors to ensure business needs are met.

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/ Education

Bachelor's degree or equivalent combination of education and experience required.

Licenses/ Certifications

None.

Experience

One year specific business applications experience required including: integrated system upgrades, requirements definition, unit/functional/system integration testing.

Prior familiarity with building segmentation and executing campaigns in marketing automation systems such as Eloqua preferred.

Skills/Abilities

Effective interpersonal, written and verbal communication skills.

Ability to analyze functional problems and develop sound and cost effective solutions.

Planning, organizational, analytical, problem solving and prioritizing skills.

Ability to organize a diversified and heavy workload.

Ability to make sound decisions and work well under pressure.

Ability to work independently and in a team environment.

Ability to work effectively with all levels of staff and management and provide consistently high levels of customer service.

Must maintain confidentiality.

Strong computer skills.

Ability to work in a highly-matrixed organization preferred.

Strong attention to detail preferred.

Project management expereince preferred.

Salary Range: $50,211 - $65,291

PLEASE NOTE: This range is based on national averages and may be different based on the specific location of the role.

Vitalant offers the following benefits:

Health insurance Accident insurance

Health savings account Critical illness insurance

Dental insurance Hospital indemnity insurance

Vision insurance Business travel accident insurance

Flexible spending accounts Paid time off

Basic life and AD&D insurance Commuter benefits

Long-term disability insurance 401(k) retirement savings plan

Short-term disability insurance Employee assistance program

Supplemental life and AD&D insurance



EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 1- to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.

For more EEO information about applicant rights click here

For information about Pay Transparency rights click here

Our organization participates in E-Verify, for more information click here

All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.

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Keywords: Vitalant, Scottsdale , Business Applications Specialist (Marketing Automation), Advertising , Scottsdale, Arizona