Assistant Operations Manager for Creative Company

Company: Everything Etched
Location: Scottsdale
Posted on: November 22, 2021

Job Description:

Everything Etched is a fast growing specialty gift store that sells personalized etched and engraved products. Products range from glassware to shadow boxes to phone cases. Being a small company, we pride ourselves on a great culture and atmosphere with a strong entrepreneur mindset.Everything Etched has more than doubled every year since it was started in 2013. There are still plenty of opportunities for growth and we are excited to take the company to the next level. Be a part of a team where your work will make a difference, you'll be proud of the product you sell and enjoy coming in every day.We are currently seeking an Assistant Operations Manager to run daily office operations. We are looking for someone that wants to be here long term. We have plans to expand our business and this role would have the opportunity to become the Operations Manager of the Scottsdale location within a year.You will learn every aspect of the business. How to operate a laser engraver, how to pack orders, how to use power tools to build our custom pieces and even how to use photoshop to complete designs for orders.We are looking for someone with 3+ years of management experience who wants to advance their career quickly. Someone who wants the responsibility of having a direct impact on the company's growth. You will be working directly under the founder of the company. This is your chance to have a lot of control and direction of operations. We love people with fresh ideas and who are not scared of trying new things.The assistant operations manager must be very organized and detail-oriented, as they will be responsible for managing the operation manager's event calendar, records, and reports. Strong communication skills are needed, as they must be able to correspond with potential and current clients, make suggestions that improve business revenue, and report orders from the operations manager to staff. Leadership skills are essential as well, when training employees is needed. Expertise in operations management, financial management, and Microsoft Office make for a strong candidate.Thank you for your interest and we look forward to hearing from you.Great customer service skills are a must.Responsibilities include: -Management of employees - Hiring, scheduling, training and instilling company culture-Managing team projects-Inventory management and ordering-Improving efficiency in operations-Customer Service: Answering emails and phone, greeting walk ins, assisting customers with ordering-Assisting the production team in getting orders out when needed-Assisting the manager with development of new products-Researching new opportunities and markets for the company-Managing and improving damage and manufacturing errors-Making sure orders go out on time-Handling returns-Creating reports for manager-Solving problems with ordersJob Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:401(k)Dental insuranceEmployee discountHealth insurancePaid time offParental leaveReferral programSchedule:8 hour shiftSupplemental Pay:Bonus paySigning bonusCOVID-19 considerations:Covid-19 vaccine required.Education:High school or equivalent (Preferred)Experience:Customer service: 3 years (Preferred)Work Location: One location

Keywords: Everything Etched, Scottsdale , Assistant Operations Manager for Creative Company, Advertising , Scottsdale, Arizona