Client Service Rep

Company: Mountainy
Location: Goodyear
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Company parties Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Account Manager (3PL) Location: 14555 W. Yuma Rd. 145, Goodyear, AZ 85338 Schedule: MondayFriday, 9:00 AM5:30 PM Pay: $20/hour, depending on experience PTO: 7 days per year Job Type: Full-time, Permanent Position Our rapidly growing thirdparty logistics (3PL) company is looking for a reliable, detailoriented Client Service Rep to join our Goodyear, AZ team. This role is ideal for someone who thrives in a fastpaced environment, enjoys solving problems, and takes pride in delivering exceptional customer service. Youll split your time between office responsibilities and handson work in the warehouse, giving you a full understanding of our operations and the customers you support. What Youll Do Support and manage client accounts by serving as the primary point of contact for customer needs, questions, and special requests Provide highlevel customer service through online chats, email communication, and phone support Create, update, modify, and cancel orders with accuracy and urgency Track shipments and monitor order progress to ensure timely delivery and proactive communication Collaborate with warehouse staff to onboard new customers and ensure their storage, space, and handling needs are met Resolve issues related to billing, late shipments, inventory discrepancies, or claims Perform administrative tasks including sorting, filing, and data entry Assist with process improvements and support internal teams as needed What You Bring At least 2 years of customer service or support experience Strong communication and interpersonal skills with a professional, serviceoriented approach Ability to work in both office and warehouse environments Comfort lifting 25 pounds as needed Experience with distribution or warehouse processes preferred Shopify experience is a plus Strong attention to detail, followthrough, and problemsolving ability Confidence presenting information to teams or leadership 3PL, supply chain, or contract manufacturing experience is a bonus Work Environment Hybrid-style role involving office work and warehouse tasks Warehouse temperatures vary with weather Computer-based work for most of the day Why Join Us Bonus opportunities Growing company with room to advance Supportive team environment Equal Opportunity Employer

Keywords: Mountainy, Scottsdale , Client Service Rep, Customer Service & Call Center , Goodyear, Arizona