Harley-Davidson Service Advisor
Company: Legends Harley-Davidson
Location: Mayer
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description Salary Range: $15.50 per hours
plus commission (commission based) Job Summary: We are seeking a
highly motivated and customer-oriented Service Advisor to join our
team. As a Service Advisor, you will be responsible for providing
exceptional customer service, coordinating vehicle repairs and
maintenance, and ensuring customer satisfaction. If you have a
passion for Harley-Davidson and enjoy working in a fast-paced
environment, we want to hear from you. Responsibilities: Greet
customers and provide them with a warm welcome Listen to customer
concerns and accurately document their vehicles issues Schedule
appointments for vehicle repairs and maintenance Provide cost
estimates for repairs and obtain customer approval Coordinate with
service technicians to ensure timely completion of repairs
Communicate with customers regarding the status of their vehicles
Upsell additional services or products that may benefit the
customer - Process customer warranty and obtain authorization
before beginning repairs Process payments and handle cash
transactions Maintain accurate records of all service transactions,
and customer communications. Requirements: Previous experience in
the automotive industry - Must be super organized and take
responsibility Strong mechanical knowledge and understanding of
vehicle systems Excellent customer service skills with the ability
to build rapport with customers Ability to effectively communicate
technical information to non-technical individuals Proficient in
cash handling procedures Familiarity with BMW, Harley-Davidson, and
Indian preferred. Knowledge of TalonEs. Detail-oriented with strong
organizational skills Ability to work in a fast-paced environment
and handle multiple tasks simultaneously without excuses Drug test
and background check will be done - No felons ! Must have clean
driving record. Minimum 40 hours per week - regular overtime
required We offer competitive pay and benefits package for our
Service Advisors. Join our team today and be part of a dynamic and
growing company. Apply now!
Keywords: Legends Harley-Davidson, Scottsdale , Harley-Davidson Service Advisor, Customer Service & Call Center , Mayer, Arizona
