Infrastructure Engineer

Company: Massage Envy
Location: Scottsdale
Posted on: March 14, 2023

Job Description:

Overview
The Infrastructure Engineer is responsible for designing, planning, implementing and maintaining systems and network infrastructure at Massage Envy Franchising LLC., and its affiliates. Ensures network and systems are running smoothly and upgrades systems to provide maximum performance, stability and security.
What We'll Accomplish Together
Infrastructure Engineer designs, implements, and maintains Massage Envy network and compute infrastructure extending to all its affiliates to include but not limited to data centers, and franchised location systems; has a deep knowledge and understanding of Windows, Unix and Mac, server and client operating systems. Requires a minimum of 5 years of experience in positions relating directly to the core responsibilities as outlined below. Assists with managing outsourced infrastructure and cloud SaaS platforms.
You will have experience in/with:

• 
  
• Active Directory administration and other Windows Server technologies -(DNS, DHCP, Group Policy Management, DFS, TCP/IP, Clustering, PKI)
  
• Architecting and building new environments following the best practices in modern design
  
• Apple/Mac servers and client OS including MDM technologies to manage
  
• iOS, Droid mobile device platforms
  
• Designing and implementing networks
  
  RESPONSIBILITIES
  - Manage firewall and vpn design, implementation, and operation
  - Enhance and maintain security, integrity and safety of the data and infrastructure
  - Manage and monitor all installed infrastructure systems and applications
  - Provision and deploy physical and virtual server systems according to best practices and business needs
  - Maintain security, backup, redundancy and disaster recovery strategies
  - Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with the application owners and developers to implement those fixes
  - Diagnose and remediate issues with infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications
  - Identify recurring issues and remediate through automation
  - Architect and manage new deployments of client infrastructure for Massage Envy and affiliates
  - Create and maintain custom scripts to increase system efficiency and reduce manuals tasks
  - Optimize system performance by monitoring usage & performance, troubleshooting problems & outages, scheduling upgrades
  - Use best methodologies to keep technologies current and compliant with all defined security standards
  - Design system configuration and policies to implement system security and data assurance
  - Be available 24x7 for emergency issues related to Massage Envy and affiliates
  - Provide 2nd and 3rd Tier support for Service Desk
  - Assist with managing all Massage Envy owned domains
  - Analyze and identify departmental and user needs and make suggestions regarding technical direction
  - Provide system usage statistics and reports
  - Create flowcharts, diagrams, and other documentation
  - Create manuals and detailed sets of instructions
  - Collaborate with the Security, Applications and Service Desk teams as necessary
  - Travel to data centers and other Massage Envy affiliates when necessary
  - Perform additional tasks and projects as assigned by supervisor
  Education, Experience and Skills Required
  - 5+ years of experience in core Engineer responsibilities
  - BA degree in Computer Science, Computer Engineering or equivalent desired
  - Network and operating systems including Microsoft and VMWare certification preferred but not required
  - Serves as a subject matter expert on the team
  - Solid scripting skills (e.g., shell scripts, powershell)
  - Solid networking knowledge (OSI network layers, TCP/IP)
  Massage Envy Franchise LLC Benefits -
  Hybrid work model, flexible work from home options available. - Local candidates only
  In addition to a great work environment, Massage Envy Franchise LLC offers Medical, Dental and Vision Benefits.---Paid Life Insurance and 401K, Generous Paid Holidays, vacation, and sick time. At Massage Envy Franchise, LLC, we believe in helping people feel their best through total body care-a mission that touches everyone. And we know that investing in uniquely talented, fiercely passionate people is the key to achieving it. - We work hard, we have fun, which is a key part of helping employees feel their best!------ -
  Massage Envy Franchising, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. -

Keywords: Massage Envy, Scottsdale , Infrastructure Engineer, Engineering , Scottsdale, Arizona