Purpose of Job
We are currently seeking a talented Process Lead Engineer with
Portfolio Management Office experience at one of our regional
office locations, San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa,
FL or Colorado Springs, CO.
NOTE: This position is within the newly formed Enterprise
Portfolio Management Office (EPMO). Owns, maintains and ensures
continuous improvement of USAAs EPMO Policy and the associated
standards, processes, procedures and controls. Monitors USAAs
project portfolio risk relative to the policy and regulatory
changes, updating documentation as needed in a timely manner and
propagating any changes to across USAA. Enables compliant
approaches (e.g. scaled agile, waterfall) to better enable USAA to
deliver value to its members and employees.
Partners with cross-functional teams, in the application of
process engineering principles to design and/or optimize business
processes and their overall performance. Responsible for
consistently executing the Process Excellence (PX) strategy within
a Business Unit or across the Enterprise. Executes process
improvement projects that sustainably improve member and employee
experiences and business deliverables. Identifies and manages
existing and emerging risks that stem from business activities and
ensures risks associated with business activities are effectively
identified, measured, monitored, and controlled. Follows written
risk and compliance policies and procedures for business
ABOUT USAA USAA knows what it means to serve. We facilitate the
financial security of millions of U.S. military members and their
families. This singular mission requires a dedication to innovative
thinking at every level.
In each of the past five years, we've been a top-40
Fortune 100 Best Companies to Work For, and we've ranked
among Victory Media's Top 10 Military Friendly Employers 13
years straight. We embrace a robust veteran workforce and encourage
veterans and veteran spouses to apply.
ABOUT USAA IT Our most important qualification isn't
technical, it's human. Here, we don't just sit in
front of a screen. We stand behind our 12 million members who rely
on us every day.
We are over 4,000 employees strong, a passionately supportive
and collaborative team built on Agile principles. We've
been in Computerworlds 100 Best Places to Work in IT and named a
Top 50 Employer for Minority Engineers & IT by Workforce
See what it's like to work for a company where your
passion meets our purpose: USAA Information Technology: A Realistic
* Leads Process Improvement projects that deliver measurable
business results. * Builds commitment to business process
management and improvement through a focus on effective process
development, integrated project/change management and
implementation. * Analyzes and identify process improvement
opportunities and partner with key stakeholders to scope and ensure
alignment with strategic priorities. * Serves as a technical leader
in the deployment of Process Excellence through the application of
process improvement methodologies (Six Sigma, LEAN, and basic
problem solving). * Trains, coaches, and mentors team members on
best practices regarding Process Improvement tools, methodologies,
and team leadership. * Works with stakeholders to ensure projects
achieve intended results, where risks are proactively identified
and mitigated and benefits are validated.
* Bachelors Degree in a related discipline or 4 additional years
of related experience beyond the minimum required may be
substituted in lieu of a Degree * 8+ years of professional business
experience with 4 years of process improvement work experience *
Strong, proven experience with leadership, business acumen, problem
solving, critical thinking, and analytical skills in financial
services or other highly regulated industry * Expert-level ability
to influence and affect change at all levels of the
* Solid track record in leading cross-functional teams and
projects and successfully delivering results * Green Belt
certification (one which required successful implementation of a
process related project that solved a business problem/improved
OR demonstrated completion of 3 Lean/Six Sigma projects
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not able to change your responses.
* 4 years of experience in portfolio management offices *
Experience working with enterprise and/or business with Risk,
Compliance, and/or Audit partners * 4 years in delivery roles
leveraging waterfall and/or scaled agile frameworks * Experience
working with tooling and reporting/analytics teams to enable
processes * Experience leading change and/or training across a
Fortune 500 company * Experience with owning and or authoring
governance documents (e.g. policy, standards, and/or
Desired Characteristics USAA Process Engineers create innovative
solutions that impact our members. Collectively we are:
* Curious and excited by new ideas * Energized by a fast-paced
environment * Able to understand and translate business needs into
leading-edge technology * Comfortable working as part of a
connected team, but self-motivated * Community-focused, dependable
and committed * Exceptionally detail-oriented
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is available for this position.
For Internal Candidates: Must complete 12 months in current
position (from date of hire or date of placement), or must have
managers approval prior to posting.
Last day for internal candidates to apply to the opening is
9/09/20 by 11:59 pm CST time .