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Associate Director of Admissions

Company: National Education Partners
Location: Scottsdale
Posted on: November 22, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Directs the daily operations of an Admissions team
  • Provides coaching on live and recorded calls
  • Develops and conducts training programs to improve Enrollment Advisors' skills
  • Serves as a mentor and guide to each of his or her team members
  • Develops and implements short- and long-term strategies to recruit Applicants
  • Ensures that team application conversion targets are achieved, relating to the University's application conversion targets
  • Provides leadership to the process of effectively working and managing lead and applicant flow
  • Prepares and maintains conversion rates and related reports
  • Ensures Enrollment Advisors follow up via telephone or email with assigned leads
  • Ensures Enrollment Advisors are documenting communications within the Compass system
  • Tracks and monitors schedules and attendance
  • Administers payroll and timecard reporting for team members
  • Ensures Enrollment Advisors are consistently on task
  • Oversees the entire Admissions and Enrollment floor in the absence of the Director of Admissions
  • Attends Enrollment Leadership Team meetings
  • Upholds the University standard of conduct and all other policies and procedures
  • Identifies opportunities and recommends changes to improve the University--
  • Participates in training and continuous education to improve skill set
  • Reasonable and consistent attendance to fulfill requirements of the position--
  • Knowledge of academic and business workings of a higher education institution
  • Knowledge of financial aid processes
  • Knowledge of leadership principles and practices
  • Skill in verbal and written communication
  • Skill in operating equipment, such as personal computer, fax, copier, phone system
  • Ability to use and facilitate online communications
  • Ability to problem-solve
  • Ability to understand and interpret the needs of prospective Learners
  • Ability to compute and comprehend rates, ratios and percentages
  • Ability to effectively present information and respond to questions from prospective Learners, University associates licensing and accrediting agencies and the general public
  • Ability to collaborate effectively with others
  • Ability to build and motivate a team
  • Demonstrated ability with enrollment information systems and web-based recruitment
  • Strong analytical and critical thinking skills
  • Excellent customer service and communication skills
  • Proficient with Microsoft Word and other applications in the Microsoft Office suite
  • Bachelor's degree required
  • Minimum of 3 years of management experience required
  • Admissions or enrollment experience required
  • Enrollment leadership experience preferred
  • Experience in higher education preferred
  • Experience working in a technology-driven enterprise preferred
  • All skills, abilities and education will be considered for minimum qualifications

Keywords: National Education Partners, Scottsdale , Associate Director of Admissions, Executive , Scottsdale, Arizona

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