I.T. Service Manager
Company: Universal Electronics
Location: Scottsdale
Posted on: January 8, 2021
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Job Description:
The IT Service Managerwill be responsible for delivery quality
service to UEI employees in a wide range of areas and technologies.
The role will report directly to the VP IT with a heavy focus on
enhancing the use of technology for all desktop/laptop, mobile
devices, software management, asset management, cybersecurity
software deployment, user management, including onboarding and
offboarding and training on new technologies. The vision is to
automate the deployment of hardware and software, accurately track
and report on the usage, ensure all security protocols are adhered
by auditing and reporting services and driving improvement with the
Help Desk/Service Teams. This role has a high level of technical
responsibility covering Microsoft technologies (O365, Azure), Cisco
products like Meraki (MDM, MFA), software deployment technologies,
automating processes to create employee self-service, managing and
auditing security to minimize risks (SOX) and creating a 'concierge
based' attitude in the IT Dept. The role US focused but will work
closely with Global IT Team to ensure processes and procedures are
implemented around the world.As part of the IT Department
Leadership Team, this role provides an opportunity to lead, manage
and drive change, locally and globally. Role works closely with IT
Applications Team, Infrastructure Teams, Network Teams, and various
third-party vendors.Essential Duties and Responsibilities:The
duties listed below are intended only as examples of the various
types of work that may be performed. The omission of specific
statements of duties does not exclude them from the position if the
work is similar, related or a logical assignment to this class.
Keywords: Universal Electronics, Scottsdale , I.T. Service Manager, Executive , Scottsdale, Arizona
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