Network Manager
Company: SmarterTools
Location: Scottsdale
Posted on: April 11, 2021
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Job Description:
Windows Server Administrator--Job DescriptionSmarterTools Inc is
a software development company that develops three enterprise-level
software products: SmarterMail, SmarterTrack and SmarterStats.
These are on-premises products, installed on a variety of in-house
customer servers, VMs, cloud services, hosted dedicated servers
that service over 15,000,000 users in over 120 different
countries.QualificationsDetailed understanding and working
knowledge of Windows Server 2012 R2+.Detailed understanding of IIS.
(Apache a plus).Detailed understanding of DNS. (E.g., MX,
SPF).Detailed understanding of Microsoft SQL. (MySQL and its
variants a plus).Knowledge of troubleshooting tools such as perfmon
and Wireshark.Prior technical phone and email support
experience.Excellent communication, interpersonal, and written
skills.Should have the discipline to work at home or at the
office.Should enjoy working in a rapidly changing and growing
organization.--ResponsibilitiesProvide courteous, professional, and
efficient technical solutions to our customers, prospects, and
channel partners.Review system error logs and user-reported
issues/errors.Diagnose issues customers experience with our
software, how our software performs on their servers, potential
hardware issues on these servers, etc.Assist customers with the
installation and configuration of SmarterTools products.Assist
other teams with technical answers to pre-sales questions.Access
customer servers to further troubleshoot issues.--SkillsWindows
Server 2012+ administrationActive Directory administration.Thorough
understanding of IIS and Apache web servers.DNS
administration.Network, firewall, DNS configuration and
troubleshooting.Working knowledge of IPv4 and IPv6.General desktop
OS knowledge (Windows and OSX).Knowledge of desktop and mobile
email clients.Basic understanding of (Microsoft SQL 2008+ or MySQL
variants).--Job Type: Full-timePay: $24.00 - $30.00 per hour
(though the position is salaried)COVID-19 considerations:We offer a
temporary work-from-home strategy to help prevent the spread of
COVID-19.
Keywords: SmarterTools, Scottsdale , Network Manager, Executive , Scottsdale, Arizona
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