MANAGER

Company: Roadhouse Cinemas
Location: Scottsdale
Posted on: November 22, 2021

Job Description:

ROADHOUSE CINEMAS OFFERS FREE MOVIES, POPCORN & SODA!The Position: Service ManagerThe Service manager plays an essential role in orchestrating an exceptional experience for our guests and maintaining a positive culture for our employees. The Service Managers will are the driving force behind coordination of the Roadie Rep (hosts and greeters) and Bar departments.Service Manager duties include:

• Ensuring that guests experience the highest level of service by effectively training, coaching and developing service employees.
• Taking ownership of hospitality and guest experience, addressing concerns and finding solutions in response to guest feedback.
• Overseeing effective recruitment and hiring of service staff including roadie reps (hosts and greeters) and bartenders.
• Managing the performance of service staff, completing tri-annual reviews and effectively handling employee discipline.
• Ensuring high levels of service performance by organizing training, and running individual and team contests.
• Appropriately schedule and staff hosts, greeters and bartenders, taking into account business levels and guest service needs.
• Managing bar inventory, and placing orders for adequate supply.
• Creating and submitting weekly reports as required to General Manager.
• Maintain knowledge of cocktails, wine and beers, assisting bartenders when needed.
• Ensure adherence to legal training and serving requirements.
• Other duties as assignedMust have the following qualifications:
  • Management experience, preferably in the restaurant industry.
  • Basic math skills, effective writing and communication skills.
  • Must obtain Title 4 certification and Food Handlers Card within 30 days of hire.
  • Must be 19 years of age or older.Come join the fun!Open 365 days a year, Roadhouse Cinemas offers an extraordinary restaurant & an impressively creative full bar featuring high quality wines and craft beers, and overwhelmingly comfortable recliners! Plus, our staff gets to see new movies before anyone else!RoadHouse Cinemas is proud to be an equal opportunity employer. We are committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin or any other legally protected status. E-Verify.Benefits and Perks:This position offers competitive compensation, medical, dental and vision benefits. Perks, of course, include free movies and discounts on food and drinks! 401(k) offered after one year of employment.

Keywords: Roadhouse Cinemas, Scottsdale , MANAGER, Executive , Scottsdale, Arizona