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Food & Beverage Assistant Manager

Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: November 22, 2021

Job Description:

Assistant Food & Beverage ManagerAt Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. As Assistant General Manager of Ironwood American Kitchen, your leadership and passion will ensure outstanding operating results through exciting promotional programs, an engaged team and consistent guest satisfaction. This individual will inspire, grow and develop colleagues in addition to potential leaders. Provide support to F&B management team as well as all other duties required for the efficient operation of Restaurant Reservations & IRD order takers. Individual will facilitate inter-outlet communication through but not limited to the completion of weekly communication logs, attendance of resume meeting, morning meeting, Silverware champion, Avero tracking, assistance with Legacy events and Holiday Functions as needed.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Consistently offer professional, friendly and engaging service
- Maintain complete knowledge of and comply with all company, property and departmental policies and procedures.
- Talk with guests in a warm, professional manner to arrange their reservations.
- Coordinate special requests and follow up with Restaurant Managers to ensure the guests' needs are met.
- Balance operational, administrative, and Colleague needs.
- Maintain "Open Table" on-line reservation system and follow up with team as needed.
- Establish working relationship with Concierge to ensure guests' needs are met.
- Works without supervision to ensure operation is running efficiently.
- Assist with preparation of Restaurant Event Orders as directed.
- Attend designated meetings
- Assist with Silverware programming as Champion
- Assist with obtaining designated Avero reports
- Complete weekly potentials & Outlet Hours of Operations
- Assist with Scores & Trust you response
- Assist with TAS
- Assist with ARM request as needed
- Assist with corporate compliance in menus and practices
- Assist with online menu accuracy as needed
- Other duties as assigned.
Your experience and skills include:

- Previous Food & Beverage experience in a leadership role required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Keywords: Fairmont Scottsdale Princess, Scottsdale , Food & Beverage Assistant Manager, Executive , Scottsdale, Arizona

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