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Assistant Onyx Lounge Manager

Company: Four Seasons Resort Scottsdale at Troon North
Location: Scottsdale
Posted on: January 13, 2022

Job Description:

Who We Are:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons .

Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.

https://www.fourseasons.com/scottsdale/

https://www.instagram.com/fsscottsdale/

The Opportunity:

The Four Seasons Resort Scottsdale is in search of an experienced and talented Assistant Onyx Lounge Manager to support our Onyx Lounge staff and ensure service excellence and Four Seasons standards are delivered to every guest interaction.

Job duties include but are not limited to:


-Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Lounge to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
-The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
-Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
-Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
-Attend regular operational meetings to ensure effective coordination and cooperation between departments.
-Observe physical condition of facilities and equipment on a daily basis in the outlet and make recommendations for corrections and improvements as needed. Who We Look For:

The ideal candidate will have:

-College degree preferably specializing in Hotel & Restaurant Management
-1-2 years previous experience as an Assistant Manager in a Restaurant or Upscale lounge (preferably in a luxury hotel/resort environment)
-Advanced knowledge of wine, spirits, and beer.
-Advanced knowledge of Food & Beverage operations and luxury service standards.
-Requires professional communication in English both written and verbal (Spanish is preferred as well)
-The ability to walk/stand up to 8 hours per shift
-Valid Maricopa country food handler's card
-Proficiency in Microsoft Office Suite and the ability to learn other proprietary computer based applications. Some Benefits Four Seasons Employees Enjoy Include:

-Energizing Employee Culture where you are encouraged to be your true self!
-Comprehensive learning and development programs to help you master your craft.
-Inclusive and diverse employee engagement events all year-round.
-Exclusive discount and travel programs with Four Seasons
-Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
-And so much more! Visa Requirements:

US work authorization is required

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Keywords: Four Seasons Resort Scottsdale at Troon North, Scottsdale , Assistant Onyx Lounge Manager, Executive , Scottsdale, Arizona

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