Stewarding Manager - The Westin Kierland Resort & Spa - The Westin Kierland Resort & Spa (21146574)
Company: Marriott International, Inc.
Posted on: January 15, 2022
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The Westin Kierland Resort & Spa located at 6902 E Greenway Pkwy,
Scottsdale, AZ, 85254 is hiring a Stewarding Manager - The Westin
Kierland Resort & Spa.
Supervises the daily kitchen utility operations and staff.
Responsible for dish room operations, night cleaning, back dock
cleaning and maintenance, banquet plating and food running.
Supervises kitchen employees not actively engaged in cooking (e.g.,
dishwashers, kitchen helpers, etc.). Strives to continually improve
guest and employee satisfaction while maintaining the operating
Education and Experience
High school diploma or GED; 4 years experience in the procurement,
food and beverage, culinary, or related professional area.
2-year degree in Hotel and Restaurant Management, Hospitality,
Business Administration, or related major; 2 years experience in
the procurement, food and beverage, culinary, or related
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
Orders necessary supplies and verifies workers have supplies,
equipment, tools, and uniforms necessary to do their jobs.
Schedules events, programs, and activities, as well as the work of
Monitors the inflow of ordered materials and the maintenance of
Informs and/or updates the executives, the peers and the
subordinates on relevant information in a timely manner.
Supervises dishroom shift operations.
Performs all duties of utility employees as necessary.
Maintains all equipment, china, glass and silver and verifies
adequate cleaning of each.
Coordinates banquet plating and food running with Banquet Chef and
Operates and maintains all department equipment and reports
Trains staff in proper breakdown procedures for banquets,
restaurants, room service and employee cafeteria.
Conducts china, glass and silver inventories.
Purchases appropriate supplies and manage inventories according to
Interacts with vendors and Health Department representatives as
Verifies employees maintain required food handling and sanitation
Comprehends budgets, operating statements and payroll progress
reports as needed to assist in the financial management of
Participates in the scheduling of employees to business demands and
for tracks employee time and attendance.
Assists in payroll administration.
Verifies compliance with all Food & Beverage policies, standards
Inspect supplies, equipment, and work areas in order to verify
efficient service and conformance to standards.
Maintains inventories of food, equipment, smallware, and liquor,
and report shortages to designated personnel.
Leading Kitchen Team
Utilizes interpersonal and communication skills to lead, influence,
and encourage others; advocates sound financial/business decision
making; demonstrates honesty/integrity; leads by example.
Supervises employees and all day-to-day operations. Understands
employee positions well enough to perform duties in employees'
Monitors employee productivity.
Serves as a role model to demonstrate appropriate behaviors.
Participates in activities to achieve and exceed performance goals,
budget goals, team goals, etc.
Encourages and builds mutual trust, respect, and cooperation among
Conducts regular on-going communication with employees to create
awareness of business objectives and communicate expectations,
recognizes performance and produces desired results.
Participates in the supervises of department's controllable
expenses to achieve or exceed budgeted goals.
Understands the impact of departments operation on the overall
property financial goals and objectives.
Ensuring Exceptional Customer Service
Attends meetings and communicates with executives, peers, and
subordinates as an effort to improve quality of service.
Supervises day-to-day operations, verifies the quality, standards
and meeting the expectations of the customers on a daily basis.
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and
focuses on continuous improvement.
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting
performance standards and monitoring performance.
Participates in recruiting, interviewing, hiring, and promoting
employees in the organization.
Assists as needed in the interviewing and hiring of employee team
members with appropriate skills.
Participates in the employee performance appraisal process,
providing feedback as needed.
Solicits employee feedback, utilizes an "open door" policy and
reviews employee satisfaction results to identify and address
employee problems or concerns.
Participates in employee progress discipline procedures.
Apply now at
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in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
Keywords: Marriott International, Inc., Scottsdale , Stewarding Manager - The Westin Kierland Resort & Spa - The Westin Kierland Resort & Spa (21146574), Executive , Scottsdale, Arizona
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