Marketing Operations Program Manager - Zelle

Company: Early Warning -
Location: Scottsdale
Posted on: May 14, 2022

Job Description:

Come build the next-gen fintech at Zelle -, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle - directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With a new, state-of-the-art HQ opening next year in Scottsdale, AZ - plus growing presences in San Francisco and Chicago - we're entering our next big chapter.

Make your mark on what's next in fintech with Zelle -.

Overall Purpose
Through the perfect blend of strategic thinking, operational process and project management (and execution), this role serves as the liaison to help B2B and Digital Marketing teams achieve their business goals with excellence. Develops efficient and scalable processes to enable team members to do their best work and accomplish business objectives. This position experiments, presents creative options to solve business challenges, thrives wearing different hats and has an eye for detail.

Essential Functions
Establishes scalable processes and management routines to support strategic cross-functional business objectives by leveraging workflow management tool.
Works with marketing team members to outline business objectives and success criteria and fine-tune activities to help team members exceed expectations.
Helps align campaign execution to business objectives and key performance indicators in partnership with the VP of Marketing Insights & Operations.
Makes recommendations and implements change to enable operational improvements throughout teams.
Manages the end-to-end program activities across marketing campaigns including scope management, interdependencies, success criteria, deliverables, critical path milestones, resource management, finance management, and quality management. Appropriately engaging all stakeholder groups.
Enables teams to execute, resource and monitor assigned projects and campaigns to keep on schedule and on budget.
Monitors projects on an ongoing basis, evaluating progress, proactively works with project team mitigating risk and effective issue resolution.
Provides visibility into key initiatives and escalates areas of concern to leadership.
Identifies and manages project interdependency defining critical path project & program level milestones, effectively communicating to all stakeholders.
Performs retrospectives, drives improvements and sharing of best practices.
Consults on campaign design within the workflow management tool to help drive the right response and engagement for our brands and audiences, including B2B, B2C and Partner marketing in collaboration with stakeholders.
Works with analyst to optimize campaigns based on campaign performance and identifies areas for testing and improvement; provides recommendations.
Manages agency vendors to help execute strategic projects, such as website replatforming or programs around conferences.
Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data

Minimum Qualifications
Education and/or experience typically obtained through completion of a Bachelor's degree in or related fields
Minimum of 5 or more years of related experience with at least 3 years of marketing operations project management experience and at least 3 years of demand generation experience managing marketing campaigns.
Comfortable facilitating and managing the execution of projects across teams
Business performance focused
Detail-oriented, project management and prioritization skills
Background and drug screen

Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Some of the Ways We Keep You Healthy & Happy
All the benefits you expect---
Healthcare Coverage - Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
Income Protection - Life & Disability Insurance options ensuring financial coverage for you and your family.
401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility.
Work Life Management - Generous and flexible paid time off benefits for when you'll need to take some time away from work to care for yourself or a loved one.
Health & Wellness Program - An award-winning program designed to take a personalized, interactive approach to empower you to live your healthiest life.
Employee Assistance Program - Resources and tools to help you and your family find a solution to whatever life throws at you.

And some you might not---
Tuition Benefits Program
Dependent Scholarship Program
Employee Referral Bonus
Legal Services & Credit Counseling
Pet Insurance
Charitable Giving Matching Program
Employee Resource Groups

All full-time, regular Early Warning employees (as defined in company policy and based on state laws and regulations) are eligible for the benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.

Keywords: Early Warning -, Scottsdale , Marketing Operations Program Manager - Zelle, Executive , Scottsdale, Arizona