Sales Manager

Company: Hilton Hotel Event & Conference Center
Location: Scottsdale
Posted on: May 16, 2022

Job Description:

Job DescriptionScottsdale's newest resort hotel is coming soon to Cavasson! The Hilton North Scottsdale at Cavasson is seeking a Sales Manager for this brand new property!The Hilton North Scottsdale at Cavasson will feature six-stories of elegantly appointed guest rooms, resort-style amenities, and a sophisticated event space. The 237-room state-of-the-art, full-service hotel will be nestled within Cavasson, just minutes from downtown Scottsdale and 20 miles from Phoenix Sky Harbor International Airport. Designed to exceed the expectations of business and leisure travelers in this exclusive market, standout features include a rooftop executive terrace, bar overlooking the stunning McDowell Mountains, guest rooms with spectacular balconies, a luxurious resort-style outdoor swimming pool, and lush landscaping throughout. The property will also feature a 15,000 square foot elegant event center, positioned perfectly to serve as the venue for events ranging from small group meetings to large corporate gatherings and weddings and social affairs of all sizes. Our Sales Manager will sell guest rooms and food and beverage events through direct client contact for the purpose of maximizing revenues and profitability of the hotel property while providing client satisfaction. Essential Functions:

• Establishes and works a sales pipeline through prospecting via social, telephone, email, and text channels, as well as site tours and outside sales calls.
• Meets and exceeds personal booking and consumption goals, pace goals, prospecting goals, site tour goals, outside sales calls goals, and personal achievement goals.
• Develops and maintains relationships with key accounts and organizations to produce transient and group business, to include room sales, group sales, food & beverage sales, and catering/event sales.
• Strong customer service ethic, always embracing our culture and mission statement with high emphasis on exceeding client expectations and always provides authentic hospitality to every guest.
• Negotiates room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines. Confirms in writing to the client and all affected hotel departments all group requirements via group sales contract, corporate rate agreement, and booking recap.
• Actively participates in Columbus Hospitality Management sales initiatives such as training, sales blitzes, joint sales calls, and referrals to sister properties.
• Attends in and out-of-town conferences to generate conference and group business, as required.
• Assists the DOS and General Manager develop the property budget revenues and business plan that supports the overall business and sales strategies of the property.
• Participates in Manager on Duty Program.
• Participates in Hilton Global Week of Sales Client engagement weeks.
• Develops relationships with key Hilton National Sales Managers.
• Responds to leads in the required 4-hour time window per Hilton standards.
• Demonstrates working knowledge of Meeting Broker and Cvent.
• Participates in Experience Scottsdale Fam trips and Sales Trips when applicable.
• Any other tasks assigned by management. The duties outlined in this job description are a guideline to the overall position. When hired into a CHM sales position our associates are required to be flexible with the ever-changing demands of business. Duties and responsibilities will shift with market changes. Physical Requirements:These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. While performing the duties of this job, the associate is regularly required to drive, walk, lift to 35 pounds, talk and hear/listen. The associate is frequently required to stand, walk, feel/reach with hands and arms. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. TravelLocal and regional travel is required, resulting in overnight trips. This position requires the successful candidate to have a valid driver's license. The successful candidate would provide proof that s/he has a valid driver's license upon being hired. Qualifications, Education and Experience: 1. Bachelor's degree or commensurate work experience. 2. Minimum of two years' experience in sales or marketing to include one year in hospitality or hotel sales. 3. Sales Manager experience in a hotel/resort in the Scottsdale, Arizona market preferred. 4. Pre-opening hotel/resort sales experience preferred. 5. Experience working in the Hilton sales environment preferred. 6. Excellent communication skills including verbal and written. Proven ability to command an audience and quickly develop rapport and credibility with a diverse range of people. 7. Knowledge of travel industry, current market trends, and economic factors. 8. Experience with Delphi.fdc preferred.
  • Excellent organizational skills, ability to multi-task, direct and solve problems effectively with little supervision.
  • Highly enthusiastic and self-motivated.
  • Proven track record in working within highly effective teams.
  • Time management and ability to prioritize job duties and projects.
  • Ability to fully deliver on guest, partner, and owner expectations.
  • Affiliations and Memberships with local Industry Associations such as MPI, PCMA, OSAE, HSMAI, or SGMP preferred.
  • CHSP or CMP designation preferred.

Keywords: Hilton Hotel Event & Conference Center, Scottsdale , Sales Manager, Executive , Scottsdale, Arizona