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Counselor / Therapist Residential Program Manager

Company: Anew Treatment Center
Location: Scottsdale
Posted on: June 22, 2022

Job Description:

Anew Treatment Center is seeking an associate or licensed therapist (LPC/LMFT) who desires to join the leadership team as the Residential Program Manager providing direct support to the Clinical Director and overseeing client care for the 10-bed Residential Behavioral Health facility. This position is an amazing opportunity for an associate clinician who desires to gain experience toward licensure while also working collaboratively with the Clinical Director to manage and direct the client support staff services provided within the residence by Behavioral Health Technicians. This individual will receive supervision and training from highly skilled therapists in family, individual and group counseling within a modernized therapeutic community providing residential care to adults with complex psychiatric disorders. This position has an opportunity for tremendous growth within the company as the organization aims to expand its residential program over the course of the next two years. This individual possess strong organizational, management and communication skills. The Residential Program Manager is responsible for collaborating with the Clinical Director regarding the coordination and delivery of care, treatment and services provided to residents admitted to Anew's Clinical Residential Program. Clients within this program reside within an AZ state licensed Behavioral Health Residential Facility (BHRF) and Care Home licensed though the city of Scottsdale. The Residential Program Manager's office is located within the BHRF; however, the Manager may occasionally travel to Anew's Campus (OP LIC facility) located in a location approximately 10 miles from the BHRF.Essential Functions and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Service as the Administrator for the AZ LIC Behavioral Health Residential Facility (BHRF).
  • Ensure the RBHF Facility's adherence and compliance with AZ and Care Home LIC requirements.
  • Updates policy and procedures, in collaboration with the Clinical Director, as required and in accordance with the Arizona Administrative Code.
  • Develop and maintain Staff Schedules in accordance with LIC requirements, communicate directly with the Clinical Director regarding scheduling needs and participate in hiring.
  • Serve as the Director of Food Services for the BHRF and consults regularly with the contracted Registered Dietician and maintains documentation as required by the AZ BHRF Admin Codes.
  • Ensures that the staff are oriented, trained and evaluated on their knowledge of and adherence to compliance, policies and procedures and other items as specific to their jobs.
  • Provide employee feedback and performance improvement plans, as indicated.
  • Ensures clients who admit to the facility are supported with coordinating nursing, medical, health-related or ancillary services, as indicated.
  • Ensures staff maintain a clean and safe environment, including assurance that LIC requirements are posted conspicuously throughout the facility and updated, as indicated.
  • Ensures Clients Support staff are adhering to job duties and responsibilities, including ensuring clients schedules, documentation and other needs are completed in a competent and accurate manner.
  • Communicates with physicians regarding changes in clients' care or presentation and facilitates follow through on doctor's recommendations and referrals.
  • Facilitates care transitions between hospitals and emergency departments for new and established residents and schedules or ensures scheduling of follow-up appointments as recommended by the doctor.
  • Establishes care with appropriate physicians within one week of new client intake.
  • Tracks clients' physician appointments, schedules appointments, and ensures proper follow up.
  • Communicates with physicians to obtain proper documentation for all medical and dental appointments.
    • Coordinate lab work (blood work) as requested by clients' doctors.
    • Organizes, arranges-for, and/or transports residents to medical/dental or labwork appointments as needed.
    • Coordinate with admissions team and client's family regarding healthcare needs for new intakes upon admission.
    • Communicates with the residents' clinical team and families regarding insurance.
    • Observes residents to monitor activities and behavior, and documents notable behaviors, medical and medication behaviors, and rules violations. Provide one-to-one supervision for any resident at risk.
    • Communicate effectively and promptly with members of the entire treatment team via shift reports, email, phone call, etc.
    • May work after scheduled shift, weekends, and holidays as needed.
    • Facilitate medication support groups for clients.
    • Supervise and document dissemination of medication through daily med line and weekly medication pick up appointments.
    • Maintain the accurate documentation of the Medication Administration Record for each client.
    • Document, count, and control medications, petty cash, credit card receipts.
    • Basic administrative support, such as phones, faxes, correspondence via email, filing, etc.
    • Crisis management and intervention within accepted behavior management principles and as directed by clinical team.
    • Fully understand and maintain policies regarding professional ethics, including appropriate boundaries and patient confidentiality; monitor documents according to company and HIPAA policies.
    • Professionally, ethically, and compassionately relates to clients, families, referral sources and staff at all times.
    • Meet timeliness expectations of completing work as scheduled, demonstrating self-paced performance and adjusting priorities as needed.
    • Meet quality expectations of accuracy, completeness, and responsiveness to feedback.
    • Write clear and concise statements summarizing client's feelings, presentation and response in clinically significant encounters.
    • Model appropriate interpersonal relationships, emotional regulation, and boundaries.
    • Model and reinforce positive behaviors of clients, and promotes social interaction by conversing with them, participating in activities with them, etc.
    • Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and relate issues.
    • Reports any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
    • Report resident abuse and neglect.
    • Attend and participate in assigned and required trainings, supervisions, and weekly meetings.
    • Ability to demonstrate awareness and respect for cultural, lifestyle, age, gender, and sexual orientation diversities of clients and staff; apply knowledge of age, gender, and multi-cultural counseling skills.
    • Performs other related duties as assigned. Minimum Qualifications
      • Master's degree in the field of psychology required; Associate Licensed MFT / LPC required.
      • Three years of experience in Mental Health Treatment required within 2-3 years in residential setting preferred.
      • If the employee does not have the required experience, they shall participate in a specific plan of supervision and in-service training to perform the job.
      • Experience with crisis-management and de-escalation techniques.
      • Comprehensive management and organizational leadership skills required.
      • Specific, required, current, and active licensure, registration, or certification must be maintained in good standing.
      • Preferred candidates should have sound understanding of mental illness, co-occurring disorders, and milieu therapy.
      • Proficient computer skills and ability use various software programs.
      • Have a valid driver's license in good standing and auto insurance.
      • Successfully complete drug screen and comprehensive background check.
      • Ability to multi-task in a fast-paced work environment.
      • Flexibility and adaptability in schedule are essential.

Keywords: Anew Treatment Center, Scottsdale , Counselor / Therapist Residential Program Manager, Executive , Scottsdale, Arizona

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