Escrow Branch Manager

Company: First American Financial Corporation
Location: Scottsdale
Posted on: June 25, 2022

Job Description:

Company Summary Join a team that puts its People First First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For-- list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Job Summary First American Title is an industry-leading, multi-national company that is filled with people who are passionate about helping our customers achieve and protect their dream of homeownership. To serve customers in Tempe-Mesa, we are now hiring for a branch that will soon open in that area. If you---re looking for an opportunity to build a career with a team that is as diverse and dynamic as the customers it serves, join First American as a Branch Manager. How you---ll contribute: --- Oversee day-to-day operations of the branch --- Act as a neutral third party between buyers and sellers during real estate sales --- Manage funds and process real estate transactions --- Ensure alignment between branch goals and business unit goals --- Maintain relationships with customers --- Resolve escalated issues; answer questions; and provide guidance regarding products, services, policies, or specific transactions What you---ll bring to First American: --- Demonstrated experience as an Escrow Officer --- Knowledge of standard escrow/title industry concepts, practices, and procedures --- Prior management/leadership experience --- Problem-solving, time management, and supervisory skills --- Intermediate computer skills --- Excellent written and verbal communication skills --- Passion for delivering outstanding customer service, including responding promptly to customer needs and soliciting customer feedback to improve service --- Strong focus on teamwork and building a positive team spirit --- Objectivity and openness to others' views --- High school diploma or equivalent --- Bilingual in Spanish preferred LI-TF1 DIDES First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Keywords: First American Financial Corporation, Scottsdale , Escrow Branch Manager, Executive , Scottsdale, Arizona