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Director, Operating Rules Governance - Zelle

Company: Early Warning Services LLC
Location: Scottsdale
Posted on: August 5, 2022

Job Description:

Come build the next-gen fintech at Zelle -, where we're relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle - directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started. With a new, state-of-the-art HQ opening this year in Scottsdale, AZ - plus growing presences in San Francisco and Chicago - we're entering our next big chapter. Make your mark on what's next in fintech with Zelle -. Overall Purpose This role provides strategic leadership and day to day management of all matters relating to the governance and development of operating rules requirements for Zelle and acts as the primary contact and escalation point for customers and internal departments for matters related to this function. The person in this role will work closely with product development teams, operations, technology, legal, privacy and other functional areas to provide guidance and recommendations regarding the rules, standards and guidelines necessary to support the product strategy. This position will establish relevant governance routines and lead groups of internal and external stakeholders to drive consensus on operating rules and associated processes and ensure that all changes are approved in accordance with governance processes. Essential Functions Lead and manage the development of operating rules and standards. Monitor and identify industry and regulatory trends that impact the business and incorporate into the operating rules, standards and processes as appropriate to support business strategy. Provide consulting and guidance to internal and external partners on the interpretation and application of operating rules. Manage the periodic publication of the operating rules and rule change notifications and ensure consistency with publication of other product documents such as technical and guideline documents. Develop metrics and reporting to enable business teams, product owners and senior management to assess key risk indicators and business results Support regulatory and external and internal audit requests to demonstrate effective product risk and compliance controls. Provide effective leadership to the function and develop and manage a highly engaged, high performing team, including matrixed team members from other competency groups Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications Education and experience typically obtained through completion of a Bachelor's degree in relevant area Depending on the product/ focus area, 10+ years' experience in either: Financial services, ideally with risk products, KYC/CIP, fraud and/or compliance; or Payments industry, preferably in a network and/ or rules function Strong knowledge of the financial services and payments industries Experience working in a fintech environment or working in a rapidly evolving technically focused organization or industry Excellent verbal and written communication and presentation skills with all levels of the organization, as well as senior leaders at external customers Advanced proficiency with creating and/ or drafting product documents that clarify legal and operational requirements Strong leadership skills and the ability to build and lead a team Excellent analytical skills and appropriate attention to detail Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels of the organization Proactive self-starter that requires minimal direction and drives results Ability to make effective decisions and drive consensus Adapts quickly to shifting priorities and challenges as necessary to support the business Organized with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment Demonstrated ability to communicate complex product, technology and regulatory requirements in terms easily understandable by diverse audiences Unyielding commitment to highest professional ethics Ability to travel (up to approximately 20% of time) Background and drug screen Preferred Qualifications Depending on product/ focus area, prior experience with risk products, KYC/CIP, Fraud and/or compliance payments industry Prior experience with financial services and consumer related laws and regulations including BSA, AML, OFAC. FCRA, UDAAP, consumer privacy regulations, FFIEC guidelines, etc. Law degree or legal training, MBA or other advanced degree #LI-JF2 Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Early Warning Services is an affirmative action and equal opportunity employer. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage -Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan -Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility. Parental Leave - 12 weeks paid leave plus access to Maven Maternity Paid Time Off - Unlimited Time Off* starting on Day 1, plus 11 paid company holidays Employee Assistance Program - Resources and tools to help you and your family find a solution to whatever life throws at you. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. *Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process! Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.

Keywords: Early Warning Services LLC, Scottsdale , Director, Operating Rules Governance - Zelle, Executive , Scottsdale, Arizona

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