Restaurant General Manager
Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: August 6, 2022
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Job Description:
General Manager - Food & Beverage
At Fairmont Hotels & Resorts, exceptional service and flavors are
the hallmarks of every dining experience. As a General Manager ,
your leadership and passion will ensure outstanding operating
results through exciting promotional programs, an engaged team and
consistent guest satisfaction. This individual will inspire, grow
and develop colleagues in addition to potential leaders. Provide
support to F&B management team as well as all other duties
required for the efficient operation of the department. Individual
will facilitate inter-outlet communication through but not limited
to the completion of weekly communication logs, attendance of
resume meeting, morning meeting, Silverware champion, Avero
tracking, assistance with Legacy events and Holiday Functions as
needed.
What is in it for you:
-Employee discounts at the Fairmont Scottsdale Princess, local
companies and Accor worldwide for you and your family
-Free meals at our on-Site employee cafeteria
-Learning programs through our Academies designed to sharpen your
skills
-Ability to make a difference through our Corporate Social
Responsibility activities, like Planet 21
-Great Medical and Dental benefits, 401K, Direct Deposit etc.
-Career development opportunities within the Fairmont Scottsdale
Princess in addition to national promotion opportunities. The sky
is the limit!
What you will be doing:
- Consistently offer professional, friendly and engaging
service
- Maintain complete knowledge of and comply with all company,
property and departmental policies and procedures.
- Talk with guests in a warm, professional manner to arrange their
reservations.
- Coordinate special requests and follow up with Colleagues &
Management teams
- Balance operational, administrative, and Colleague needs.
- Maintain "Open Table" on-line reservation system
- Drive and adjust menu engineering based off sales and applicable
industry trends
- Work closley with culinary team to ensure a successful service
and guest experience
- Forecasting, scheudling and labor control
- Beverage cost management
- Establish working relationship with Concierge to ensure guests'
needs are met.
- Works without supervision to ensure operation is running
efficiently.
- Assist with preparation of Restaurant Event Orders as
directed.
- Attend designated meetings
- Assist with Silverware programming as Champion
- Assist with obtaining designated Avero reports
- Complete weekly potentials & Outlet Hours of Operations
- Assist with Scores & Trust you response
- Assist with INES hiring systems
- Assist with ARM request as needed
- Assist with corporate compliance in menus and practices
- Assist with online menu accuracy as needed
- Other duties as assigned.
Your experience and skills include:
- Previous Food & Beverage experience in a leadership role
required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced
environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and
courteous at all times
Your team and working environment:
A team of Heartists that are committed to working together,
supporting each other, and providing the best guest experience Feel
Valued, Feel Sparked, We Are One
Keywords: Fairmont Scottsdale Princess, Scottsdale , Restaurant General Manager, Executive , Scottsdale, Arizona
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