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Assistant Manager Commercial Property Management

Company: Nationwide
Location: Scottsdale
Posted on: November 23, 2022

Job Description:

Job Description SummaryOur team of property managers, facility maintenance specialists and technicians at Nationwide Realty Investors (NRI) provide outstanding customer service and a safe and reliable environment for tenants and residents while maintaining the buildings, residences and facilities with integrity and excellence. If you excel at providing quality service, spaces and asset preservation, while taking pride in the buildings and surrounding mixed-use developments, we want to hear from you!
As an Assistant Property Manager, you'll coordinate the day-to-day property management functions across a portfolio of properties. You'll assist with the financial performance of our portfolio and ensure all locations follow necessary safety procedures. We'll count on you to act as a partner with our tenants by providing an excellent customer experience while solving their needs.
Job DescriptionKey Responsibilities:

  • Coordinates and resolves day-to-day property management functions and issues including, procuring building services for a portfolio of properties, preventive/predictive maintenance, cleaning, landscaping, utilities management, and life safety. Provides resolution of open work orders.
  • Assists in resolving office and retail tenant concerns, providing a top customer experience and acting as a partner.
  • Assists with various aspects of portfolio/property financial performance, including capital planning, budgeting, rent billing/collections, expense management/reconciliation, and financial reporting/tracking. Collects financial, guarantor, sales and other required documentation required under lease terms.
  • Develops and implements building safety programs. Assures that required workplace safety training is conducted on an ongoing basis. Ensures vendors and contractors are within compliance of both internal/external policies and procedures.
  • Ensures lease provisions are appropriately enforced.
  • Provides oversight and indirectly leads the day-to-day work of NRI's engineer staff to drive problem resolution and high customer satisfaction and retention.
  • Coordinates property inspections and evaluations. Monitors work towards implementation of recommendations from commercial property insurer. Acts as a liaison for losses in company properties for restoration company and commercial property insurer. Ensures properties operate at highest level of quality.May perform other responsibilities as assigned.Reporting Relationships: Reports to Sr Manager, Commercial Property Management.
    Typical Skills and Experiences: Education: Undergraduate studies business, real estate, facility/property management or related subject area.
    License/Certification/Designation: Certified Property Manager (CPM) or Real Property Administrator (RPA) designation or certifications relative to the industry are preferred.
    Experience: Typically, three or more years of relevant experience in commercial real estate, facility/commercial property management, business management, legal, construction, etc.
    Knowledge, Abilities and Skills: Knowledge of project management techniques, construction and design, and basic accounting and financial principles. Understanding of policies and procedures associated with commercial facilities and related activities. Knowledge of contract and service level agreements negotiation and review, as well as legal document preparations. Must have strong interpersonal, communication and facilitation skills to effectively participate in and conduct client and project team meetings. Ability to work across team lines by building collaborative relationships, gaining support and resolving conflicts. Ability to research, analyze and make decisions related to property management issues.

Keywords: Nationwide, Scottsdale , Assistant Manager Commercial Property Management, Executive , Scottsdale, Arizona

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