Director of Housekeeping Operations
Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: November 26, 2022
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Job Description:
Director of Housekeeping Operations
Memorable experiences for our Guests and Colleagues is the essence
of being a Leader at Fairmont Scottsdale Princess. As a Director of
Housekeeping Operations, your attention to detail will show the
Housekeeping team that you are committed to providing luxury Guest
experiences. The energy and enthusiasm you display will create a
"fun" place to work.
What is in it for you:
- Employee discounts at the Fairmont Scottsdale Princess, local
companies and Accor worldwide for you and your family
- Free meals at our on-site employee cafeteria
- Learning programs through our Academies designed to sharpen your
skills
- Ability to make a difference through our Corporate Social
Responsibility activities, like Planet 21
- Career development opportunities within the Fairmont Scottsdale
Princess in addition to national promotion opportunities. The sky
is your limit!
What you will be doing:
- Supervise the day-to-day operation of the department that
includes Fairmont and Privado to ensure service standards are
followed this includes room attendants, runners, housemen, public
area attendants, turndown attendants
- Ensure guest and cleaning supplies are used responsibly and
correctly
- Lead on payroll for Fairmont, Privado and third party
- Maintain all guest rooms, public areas and heart of the house
areas; ensuring that the highest standard of cleanliness is met
- Manage deep cleaning program of all rooms
- Manage turndown standards and service
- Monitor labor costs while ensuring effective scheduling and
department productivity
- Assist with preventative maintenance programs while working with
the Chief Engineer
- Address guest concerns and react quickly; logging and notifying
proper departments as required
- Manage the departmental budget in a fiscally responsible
manner
- Ensure effective communication, including coaching and
performance management
- Attend regularly scheduled departmental meetings
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
Your experience and skills include:
- Adhere to Fairmont Scottsdale Princess Grooming Guidelines
- Previous leadership experience required
- Computer literate in Microsoft Window applications preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and
courteous at all times
- Ability to work flexible hours.
Your team and working environment:
A team of Heartists that are committed to working together,
supporting each other, and providing the best guest experience Feel
Valued, Feel Sparked, We Are One Associated topics: cleaner, guest
room attendant, hotel, houseperson, janitorial, laundry attendant,
resort, room, sands, turndown attendant
Keywords: Fairmont Scottsdale Princess, Scottsdale , Director of Housekeeping Operations, Executive , Scottsdale, Arizona
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