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Director of Housekeeping Operations

Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: November 26, 2022

Job Description:

Director of Housekeeping Operations

Memorable experiences for our Guests and Colleagues is the essence of being a Leader at Fairmont Scottsdale Princess. As a Director of Housekeeping Operations, your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a "fun" place to work.

What is in it for you:


- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee cafeteria
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is your limit!
What you will be doing:

- Supervise the day-to-day operation of the department that includes Fairmont and Privado to ensure service standards are followed this includes room attendants, runners, housemen, public area attendants, turndown attendants
- Ensure guest and cleaning supplies are used responsibly and correctly
- Lead on payroll for Fairmont, Privado and third party
- Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
- Manage deep cleaning program of all rooms
- Manage turndown standards and service
- Monitor labor costs while ensuring effective scheduling and department productivity
- Assist with preventative maintenance programs while working with the Chief Engineer
- Address guest concerns and react quickly; logging and notifying proper departments as required
- Manage the departmental budget in a fiscally responsible manner
- Ensure effective communication, including coaching and performance management
- Attend regularly scheduled departmental meetings
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
Your experience and skills include:

- Adhere to Fairmont Scottsdale Princess Grooming Guidelines
- Previous leadership experience required
- Computer literate in Microsoft Window applications preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work flexible hours.
Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One Associated topics: cleaner, guest room attendant, hotel, houseperson, janitorial, laundry attendant, resort, room, sands, turndown attendant

Keywords: Fairmont Scottsdale Princess, Scottsdale , Director of Housekeeping Operations, Executive , Scottsdale, Arizona

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