EL Assistant Manager
Company: El Pollo Loco
Location: Scottsdale
Posted on: January 23, 2023
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Job Description:
3855 Scottsdale - Hayden Position Purpose: Manages an assigned
shift in a restaurant, responsible for contributing to sales and
profit goals, ensuring guest satisfaction, and following company
policies. Placement in the Organization: Reports to the General
Manager. Responsibilities/Duties/Activities: Ensures restaurant
operations comply with El Pollo Loco procedures and standards
during assigned shift.Ensures all menu items are prepared,
portioned, and presented correctly in a clean, safe, and sanitary
manner according to all established procedures and
standards.Ensures QSC standards and cost controls are followed,
through effective shift management.Ensures the restaurant is in
full compliance with appropriate local, state, and federal
regulations governing health, sanitation, work hours, age
restrictions, and safety, during his/her shift.Implements new
products, programs and procedures according to company
expectations, at the direction of the General Manager.Trains and
develops employees. Oversees and implements development plans set
forth by the General Manager.Opens and closes the restaurant
according to El Pollo Loco procedures and standards.Responds to
customer complaints and provides guidance to employees to ensure
exceptional guest service. Informs General Manager or District
Manager of significant guest complaints.At the direction of the
General Manager, places and receives orders with vendors and
manages delivery exceptions.Makes recruitment and selection
recommendations to the General Manager for the hiring of
crewmembers.Performs administrative tasks as assigned by the
General Manager, such as posting invoices, conducting inventory,
opening and closing administration, logging repairs and
maintenance. May assist in writing crewmember schedules.At the
direction of the General Manager, participates in LSM projects and
catering.Supervises crewmembers to follow all safety & security
programs and procedures during assigned shift, to ensure the safety
of restaurant employees and guests. Accountable for the timely
handling and reporting of all accidents to minimize risk.Conducts
employee meetings as assigned.Reports employee issues to the
General Manager, District Manager, or Human Resources Manager, as
appropriate.At the direction of the General Manager, takes
corrective disciplinary action up to dismissing an employee from a
shift and recommending termination.Participates in personnel
administration such as maintaining records as well as
documentations, and following timekeeping procedures, as directed
by the General Manager.Accounts for all company funds and inventory
on assigned shifts, and ensures that cash handling, banking, and
security procedures are in effect.Effectively implements WKS-El
Pollo Loco--------s commitment to Equal Employment Opportunity
without regard for age, race, religion, national origin, veteran
status or disability and ensures a harassment free work environment
for all employees and guests of the restaurant during their shift.
Experience/Education/Qualifications: Be at least 18 years old.Must
possess a high school degree or equivalent.Be able to speak, read
and write English.Must have use of personal car; valid
driver--------s licenseMeet state, county, or municipal regulation
pertaining to health and food handling.Must possess basic computer
and math skills, including understanding of units of
measurement.Must possess at least one year experience in the
hospitality industry, or proven performance for three months as an
El Pollo Loco Shift Leader. Physical Requirements: Extensive
standingExposure to heat, steam, smoke, and cold.Must have high
level of mobility/flexibility in space provided.Exposure able to
work irregular hours and under heavy pressure/stress during busy
periods.Bending, reaching, and walking.Using
telephone.Communicating with customers.Able to lift up to 40
lbs.
#pando PandoLogic. Keywords: Assistant Restaurant Manager,
Location: Scottsdale, AZ - 85258
Keywords: El Pollo Loco, Scottsdale , EL Assistant Manager, Executive , Scottsdale, Arizona
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