RFP Content Optimization Manager

Company: PayPal
Location: Scottsdale
Posted on: January 27, 2023

Job Description:

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.When applying for a job you are required to create an account, if you have already created an account - click Sign In.Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:Provide full legal First Name/Family Name - this is important for us to ensure our future hires have the rightsystem set up. Please Capitalize first letter of your First and Last Name.Please avoid using fully capitalized text for your First and/or Last Name.NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.Job Description Summary:In this role, you will be a member of the Global Sales Enablement Content Team that is tasked with developing and delivering world class programs that enable PayPal's Sales organization to sell into top IR organizations. Our team's primary role is to provide high impact support and sales tools to accelerate new merchant and enterprise signings and increase share of checkout through cross sell and upsell of PayPal technology.The challenge is to deliver engaging sales content that effectively demonstrates our value to drive merchant adoption of PayPal Platform capabilities in a fiercely competitive environment. We like to view ourselves as storytellers; tasked with presenting the value of PayPal capabilities in an effective way that resonates with our merchants.--- The successful candidate will be responsible for managing RFP tools, reporting, updating and scaling content and collaborating with Strategic Content team and key stakeholders to improve processes and deliverables.Job Description:RFP Content Optimization Manager Key activities include: RFP Content Optimization SME: -Socializes and scales Chatbot functionality across Sales, Product, Marketing, Legal, GTM, EPG, Corporate Strategy.Loopio tool SME (Manage RFP tools license allocation.Reconcile new and updated content on a quarterly basis between Seismic and Loopio).Seismic owner for RFP Hub content (manage updates, optimize pages, create innovative new content).Create and manage regular RFP and Strategic Content team leadership reporting within Salesforce.Liaise with Loopio/Seismic/Salesforce CSMs to identify ongoing opportunities for efficiencies and ensure that product enhancements are integrated timely. Take ownership of vendor quarterly business reviews and bi-weekly touchbases.Partner with Deal Desk to manage intake of active RFP and Custom opportunities and assign Strategic Content managers upon assessing team capacity.Collaborate with NA + EMEA RFP Program Managers and Content Writers on RFP process improvements.Specific projects:Partner with EMEA Sales Ops, EMEA RFP Program Manager, EMEA RFP Content Writer, and cross functional stakeholders (Legal, Marketing, SME, Product, GTM) to establish framework for and roll out of RFP program.Create framework for and manage E2E MS Teams Chatbot pilot.Partner with Sales Ops and Unified Platforms team on Salesforce Global RFP Dashboard refresh.Qualifications - - - - - - - - Bachelor's degree - - - - - - - - Experience in technical writing and sales narrative value propositions - - - - - - - - 5-7 years' experience writing compelling Enterprise level proposals with demonstrated track record of proven results - - - - - - - - Payments experience a plus - - - - - - - - Experience using RFP templates and tools such as Loopio, Seismic, and Salesforce - - - - - - - - Well organized; ability to multitask and possess excellent time management skills - - - - - - - - Able to manage multiple RFP responses at one time - - - - - - - - Strong sense of urgency and the ability to work under tight timelines - - - - - - - - Ability to take ownership, prioritize and efficiently complete tasks in a fast-paced environment - - - - - - - - Exceptional attention to detail, both in writing and in project completion - - - - - - - - Creative writing skills with the ability to craft a story from a strategy created by the sales leaderYou are: - - - - - - - - Welcoming of opportunities to understand your audience better and execute on whatever it takes to solve their problems. - - - - - - - - Talented, curious, and have demonstrated the ability to learn quickly in an evolving environment. - - - - - - - - Able to understand complex RFP/RFI requirements and has experience building customer-facing assets for executive level presentations.Additional Job Description:Subsidiary:PayPalTravel Percent:0-PayPal is committed to fair and equitable compensation practices.Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .The U.S. national annual pay range for this role is$82500 to $187990Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit Who We Are:Click Here to learn more about our culture and community.PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.SummaryLocation: Timonium, Maryland, United States of America; Chicago, Illinois, United States of America; Scottsdale, Arizona, United States of America; San Jose, California, United States of America; New York City, New York, United States of AmericaType: Full time

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