General Manager

Company: The Maya Scottsdale
Location: Scottsdale
Posted on: March 15, 2023

Job Description:

Conveniently located near Scottsdale's best attractions, shopping and nightlife, Maya Hotel Old Town Scottsdale, Autograph by Marriott, is seeking an individual to fill the position of General Manager. This is a new build property scheduled to open in 2023.

Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.

We value you and what you do. We manage properties of every size and major brand across North America.

Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.

What will you be doing?

Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.

Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.

Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication.

Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel.

Communicate both verbally and in writing to provide clear direction to staff.

Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.

Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.

Appropriate handle associate issues in conjunction with Human Resources following Crescent policies.

Perform any other job related duties as assigned.

Keywords: The Maya Scottsdale, Scottsdale , General Manager, Executive , Scottsdale, Arizona