Vice President & General Manager, Site Operations

Company: WEDGEWOOD VILLAGE PHARMACY LLC
Location: Scottsdale
Posted on: March 20, 2023

Job Description:

Job Details
Level: Senior
Job Location: Arizona - Scottsdale, AZ
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: Undisclosed
Job Shift: Day

DescriptionGreat Care, Delivered---is the promise that we make to our customers. If you have a passion for helping animals, and a love for serving others - we want you to help us deliver on that promise by joining our Operations Team.
The General Manager, Operations provides the operational leadership and management necessary to ensure that the Arizona compounding labs have the proper direction to achieve all operational objectives (safety, quality, service, financial, organizational development, etc) while providing an exceptional customer experience. Objectives are achieved by collaborating both within Operations and cross functionally. This includes ensuring proper budgets, controls, procedures, project management, and systems are in place to effectively deliver preparations to our customers ensuring safety, quality, regulatory compliance, and operating efficiencies. Additionally, this role is accountable to assure a culture of continuous improvement within the Operations through employee engagement, education, support, and transformational change management processes.
Where will you work?

• 
  
• This is a full-time on site position as the site leader of our Scottsdale, Arizona location.
  
  What you'll do:
  
  • 
    
  • Provide the long- and short- range strategic vision, plan, and direction for the Operation in alignment with corporate vision/goals.
    
  • Create environment of cooperation, teamwork, and cross functional collaboration both within Operations and across functions to meet customer needs and accomplish the company's goals.
    
  • Ensure a safe working environment at all times and create a 0 injury culture that empowers employees and creates accountability.
    
  • Ensure operational knowledge and compliance to all regulations (USP, FDA, DEA, OSHA, etc.)
    
  • Ensure all preparations are compounded according to all quality standards and SOP's with minimal waste.
    
  • Develops, tracks, and actions against operational KPIs to improve safety, quality, on-time delivery, and costs.
    
  • Initiates and oversees major projects (e.g., equipment purchase, automation, Lean, etc).
    
  • Collaborate with planning team to develop best compounding schedule. Manage labor resources and equipment across multiple-shifts to meet planned production requirements.
    
  • Ensure that all personnel are sufficiently skilled and trained to perform their functions in a safe high-quality and efficient manner.
    
  • Ensure facility and equipment is properly maintained with minimal down time and uninterrupted plant operations.
    
  • Institute and apply best engineering practices for design of facilities and equipment.
    
  • Responsible for building/growing Operations functional excellence. Develops staff through mentoring, assignment selection and training.
    
  • Assist with troubleshooting and effectively resolving problems. Develop and implement corrective actions to unplanned (atypical) manufacturing events to ensure a consistent and reliable supply and prevent recurrence.
    
  • Systemically drive continuous improvement via automation, process improvements, new technology, and change management tools such as Lean and 6 Sigma.
    
  • Create a culture of employee engagement and communication supporting continuous improvement, company's objectives, employee needs, and customer needs.
    
  • Develop and manage departmental budgets.
    
  • Provide overall leadership and management in the Arizona facility.
    
    Who you are:
    
    • 
      
    • Highly self-motivated and outcome-oriented leader capable of driving urgency in a thoughtful way.
      
    • Leader with strong communication, consulting, leadership, development and influencing skills.
      
    • Thorough understanding and practice of government regulations including USP, FDA, OSHA, DEA etc. in driving continuous improvement in Operating metrics.
      
    • Strong ability to manage projects effectively and efficiently.
      
    • Can analyze dynamic business scenarios from diverse perspectives (safety, compliance, automation, equipment, process, and people), conduct systematic root cause analysis, and formulate multi-optioned, data driven, reasoned solutions.
      
    • Have a high level of interpersonal communication skills and an exceptional ability to effectively interact and influence.
      
    • Strong computer skills
      
      What you've done:
      
      • 
        
      • Obtained a bachelor's degree or master's degree in business or technical field
        
      • Have 15 years' experience leading and managing operations in an FDA regulated production environment, cGMP experience a must (Pharmacy is a plus!)
        
      • Experience in a startup environment
        
      • Familiar with regulated business management applications (ERP systems, CMMS, QMS etc.)
        
      • Strong financial acumen, and experience being responsible for a budget.
        
      • Obtained a Lean/Six Sigma certification and have experience implementing.
        
        What's in it for you:
        
        • 
          
        • A comprehensive benefits package that includes health, dental, and flexible spending accounts
          
        • 401(k) retirement plan with a generous company contribution to help you save for the future
          
        • Company Paid Life and disability insurance
          
        • Access to voluntary insurance options
          
        • A generous paid time off program that increases every year
          
        • Tuition reimbursement
          
        • Opportunity for growth - We believe in promoting from within and do so through our internal job posting program!
          
          About Us
          For over 40 years, Wedgewood Pharmacy has been trusted to deliver high-quality compounded medications, now reaching over 40,000 people and the animals they love. Our company has grown dramatically from our humble beginnings in 1980 because we never stop asking how we can improve patient care while serving our customers better, smarter, and faster.
          To keep growing, we depend on people who thrive on pushing the envelope of innovation in everything we do while keeping a laser focus on patient care. We trust our employees to deliver unique medications to the hundreds of thousands of people and animals whose health is our only business.
          Wedgewood Pharmacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require an accommodation due to a special need or disability, please let your recruiter know what accommodations you will need.
          

Keywords: WEDGEWOOD VILLAGE PHARMACY LLC, Scottsdale , Vice President & General Manager, Site Operations, Executive , Scottsdale, Arizona