Claims Manager
Company: W. R. Berkley Corporation
Location: Scottsdale
Posted on: May 22, 2023
Job Description:
Company Details
Berkley Aspire is passionate about making excess and surplus lines
business easy to transact. - We differentiate ourselves by
continually innovating to bring market-leading technology and
services to our agents and their clients. - From direct bill with
installments, to not requiring renewal applications for 80% of our
small business policies, we focus on making it easy, expeditious,
and efficient for agents and consumers.
Berkley Aspire writes from small, minimum premium, policies to
accounts over six figures. - We offer General Liability, Property,
Inland Marine and Umbrella policies through Berkley appointed
agencies -in 49 states.
Responsibilities
To manage and provide leadership to the claims unit and to provide
efficient and effective administration of claims handled on behalf
of client companies. Foster company relations and promote the
company's presence in the marketplace. -
Specific Duties
- Interview, hire and train staff
- Manage and guide the performance and professional development
of staff through coaching and mentoring, including performance
evaluations and salary reviews
- Collaborate with underwriting on current and proposed policy
language and new product development
- Identify and communicate industry trends and/or portfolio claim
developments that may impact company results, appetite or
pricing
- Proactively attends marketing, sales and account meetings to
establish relationships with our agent partners and -maximize the
competitive advantage derived from the "Aspire Claim Experience"
and our direct to retail business model
- Oversee and participate in claim reviews or other value-added
claim services applicable to individual accounts where those
services are appropriate
- Identify and implements strategies to reduce total claim cost
and optimize company profitability
- Consult with the underwriting team on an individual risk basis
to assist with risk selection and the application of appropriate
terms/conditions to ensure portfolio profitability
- Identify claims with significant exposure and take a more
active role coordinating a strategy for an appropriate
resolution
- Understands and utilizes existing technology resources and data
to measure and monitor financial and performance trends
- Facilitates the improvement of all systems applications
utilized in the Department for successful and efficient claims
handling and related workflow processes -
- Responsible for managing projects related to achieving
department goals (i.e., cost management, quality assurance, SIU,
training and development, etc.) -
- Review and approve coverage letters and responses to regulatory
agency inquiries. -
- Review and approve Large Loss Reports.
- Occasional responsibility for handling claims that are very
complex and/or involve sensitive or confidential information. -
May perform other functions as assigned.
Qualifications
- Extensive commercial general liability, commercial excess and
commercial property claim experience required
- Strong technical knowledge and experience, including an
understanding of coverage and contract law, investigation, legal
liability, litigation and reserving
- Supervisory experience required
- Excess & Surplus lines experience strongly preferred
- Product development and forms creation experience a
plus
- Professional designations such as CPCU or AIC strongly
preferred -
- Comprehensive knowledge of insurance and legal
systems.
- Proven ability to train, establish performance objectives and
evaluate employee performance.
- Strong analytic skills and decision-making ability.
- Strong verbal and written communication and customer service
skills
- Good negotiation skills.
- Bachelor's degree (B.A.) from four-year college or university
-
Additional Company DetailsThe Company is an equal employment
opportunity employer. We do not accept any unsolicited resumes from
external recruiting agencies or firms. The company offers a
competitive compensation plan and robust benefits package for full
time regular employees. The actual salary for this position will be
determined by a number of factors, including the scope, complexity
and location of the role; the skills, education, training,
credentials and experience of the candidate; and other conditions
of employment.
Keywords: W. R. Berkley Corporation, Scottsdale , Claims Manager, Executive , Scottsdale, Arizona
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