Project Manager

Company: TRUNO Company
Location: Scottsdale
Posted on: May 24, 2023

Job Description:

SUMMARY
The Project Manager will be directly involved with the interaction and communication of assigned major account(s) in relationship with Truno. This will primarily be in the areas of Professional Services engagements and customer specific relationships between their 3rd party vendors and Truno for installations, upgrades, and new store openings. The Project Manager will have a very significant role in the relationship between the POS Development, Support and Service Departments and the various teams within the IT and Operations divisions of the assigned major customer(s).
RESPONSIBILITIES
A Project Manager at TRUNO will:

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• Manage task lists for IT projects -POS and DMA back office systems (primarily POS)
  
  
  
• Most project plans use an excel format
  
• Discovery, Lab, Pilot, Rollout
  
  
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  • Researching follow-up answers prior to each weekly scheduled meeting is critical
    
  • Monitor development enhancement testing and bug fix resolution
    
  • Mange rollout issues resolution
    
  • Manage Truno resources and adherence to project schedules
    
  • Manage the Statement of Work approval process
    
  • Monitor the retailer's creation of purchase orders for Truno invoicing purposes
    
  • Assume the role of liaison between Truno developers and the retailers project resources
    
  • Establish and maintain exceptional communication, working relationships, and trust with the assigned customer(s), as well as the 3rd party vendors that both the customer and Truno mutually engage with
    
  • Communicate with and provide scheduled reports and updates to Frank Colbert
    
  • Communicate and document activities around Truno engagements in regards to joint project work with vendors and contractors for the assigned customer(s)
    
  • Assist to ensure proper processes and procedures are being understood and followed that are specific to the assigned customer(s). Promptly communicate any questions, concerns, or noted issues that arise directly to Frank Colbert.
    
  • Assist with vendor relationship building
    
  • Additional duties and responsibilities as needed
    
    QUALIFICATIONS
    A Project Manager at TRUNO should have:
    EDUCATION
    
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    • Bachelor's Degree (Preferred)
      
      EXPERIENCE
      
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      • Minimum 5 years in the supermarket industry (Preferred )
        
      • Project management experience
        
      • Customer service background
        
        SKILLS & KNOWLEDGE
        
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        • Exceptional customer service orientation (Required)
          
        • Exceptional oral and written communication, including communicating in a way that a non-technical end user and/or executive can understand (required)
          
        • Ability to think, learn, and solve complex and cross-functional problems quickly (required)
          
        • Ability to document processes and procedures (required)
          
        • Ability to effectively prioritize and execute multiple tasks in a high-pressure environment (required)
          
        • Maintain Strict Confidentiality and integrity (required)
          
        • Detail oriented, goal oriented, and results driven (required)
          
        • Organizational skills, time management, and ability to prioritize (required)
          
        • Able to work independently with limited supervision and as part of a team (required)
          

Keywords: TRUNO Company, Scottsdale , Project Manager, Executive , Scottsdale, Arizona