Senior Account Manager

Company: Files
Location: Scottsdale
Posted on: May 25, 2023

Job Description:

The Senior Account Manager role is the premier Inside Sales role at Files.com focused on farming the client base. B2B software sales experience is required. We sell remotely using a team approach. We also offer an entry-levelAccount Development Representative (ADR) role which may be better suited to some candidates. World Class Pay and Benefits: Competitive Base + Variable: Uncapped commission with Incentives. Paid, In-House Training: We'll provide the solution training you'll need. Big Company Benefits: You'll get full Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 401(k) with generous matching, 11 Company Holidays per year, and 20 PTO/Vacation days. Awesome Office Atmosphere Our Scottsdale office is located in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows ( ------ ), free snacks, drinks, and craft coffee ( ------ ). Our Old Town location gives you direct access to the most amazing lunch and happy hour spots. About Files.com Files.com is an enterprise secure file transfer & automation SaaS with over 6,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more. Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We raised $46.5 million of growth equity in 2021 from Silicon Valley-based Riverwood Capital to accelerate our growth. In this role, you will be:

• Pursuing uplift opportunities from product / package expansion, migrations from acquired products to the Files.com platform, and price increases
• Selling SaaS subscription packages primarily on an annual contract
• Qualifying, discovering, progressing, closing, and forecasting upsell opportunities
• Conducting demos and sales presentations via Zoom and telephone
• Partnering with Sales Engineers and Customer Success to put together technical solutions to customer needs
• Working with the ADR team to find and qualify opportunities
• Strengthening relationships with our clients to win business You'll be successful if:
  • You are able to understand a deeply technical product commonly sold to IT.
  • You have a competitive spirit and bring an action-oriented attitude to the team.
  • You take a consultative approach to selling, fully discovering a customer or prospect's needs, determining the best products, and conveying to the customer that you understand their needs and how our solutions will meet those needs.
  • You are able to skillfully negotiate with prospects and customers to maximize company revenue, even when it gets challenging.
  • You have a track record of carrying and achieving quota
  • Demonstrate your skillset and experience to manage additional customers than our standard Account Managers. First Name * Last Name * Email * Phone * Resume/CV * About You We would like you to tell us why this opportunity speaks to you. You don't have to tell us now, but we promise we'll read your story upfront. You're more than a resume! Degree (Highest Achieved) * City * State * Country * LinkedIn Profile Website PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Why are you being asked to complete this form?We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.Disabilities include, but are not limited to:
    • Autism
    • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
    • Blind or low vision
    • Cancer
    • Cardiovascular or heart disease
    • Celiac disease
    • Cerebral palsy
    • Deaf or hard of hearing
    • Depression or anxiety
    • Diabetes
    • Epilepsy
    • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
    • Intellectual disability
    • Missing limbs or partially missing limbs
    • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
    • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression DisabilityStatus If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. VeteranStatus Voluntary Self-Identification
      For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Files.com's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. Race A CULTURE OFBUILDING THINGSAs a Hybrid-Remote company, we offer many positions as full-time remote (Work From Home), but Sales and Marketing positions are in-office. "Files is a great place to work if you really love learning. You'll have constant hands-on exposure to new technologies and new features." - Elizabeth Langill, Lead Customer Support Engineer at Files.com OUR EMPLOYEE BENEFITS AT A GLANCEWe want you and your family to live longer, healthier, and happier lives. Providing our employees with top-tier benefits leads to improved productivity, long-term retention, and better decision making, so that's what we do.Categories :High Starting SalariesAs a successful, profitable business that believes in over-investing in our team, we choose to offer industry-leading base salaries for all positions.We reward our high performers for one simple reason: they've earned it.Equity Option GrantsAs a private equity-backed business, we expect to have a major exit event within the next 5 years. We have set aside a substantial pool of equity options to grant to our employees so they are able to share in the value created.401(k) With Generous Employer MatchMost employer-sponsored 401(k) plans crush you with fees. Our plan features extremely low-fee ETFs, ensuring that you actually keep the money that you save for retirement. Plus, we will match your contributions up to 4% of your salary to encourage you to invest for your retirement.Starting BonusNew Hires receive a $1,000 starting bonus. No strings attached.You will receive a fully loaded MacBook Pro, reducing time wasted setting up individual rigs.Legal AssistanceOption to participate in an employee paid legal plan to gain access to a network of attorneys who assist with basic legal needs including wills, trusts, contracts, tickets, and documents.Employee Assistance ProgramWe provide a confidential and no cost avenue for you to receive 24/7 assistance with issues regarding behavioral and emotional health, family, legal, financial, wellness or other personal matters. You will have access to a certified clinician who can help you one-on-one or refer you to someone in your area for longer-term help. "It's really about being able to work with really smart people on really interesting problems and feeling like you're actually contributing to something big." - Gabe Purrenhage, Infrastructure Lead at Files.com "There's a lot of focus on building interpersonal relationships with each other." - Daniel Moomey, Account Executive at Files.com "I get to do the technical work that I want to do and I get to work with brilliant people."

Keywords: Files, Scottsdale , Senior Account Manager, Executive , Scottsdale, Arizona