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Market President, Arizona

Company: ADP, Inc.
Location: Scottsdale
Posted on: May 28, 2023

Job Description:

Full Time - Regular - #58117 - 4 days ago Scottsdale, Arizona Share Job Description Position Title: Arizona Market President -Reports To: West Region President -Location: Scottsdale, AZSalary-Salary commensurate with experience -The CompanyFirstService Residential is the industry leader in providing association/property management services in North America. With over 150 associations, 80,000 units under management and 300 associates in Arizona, the platform of services is recognized as the premier provider in this region and is well positioned to grow and expand. -We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.At FirstService Residential, we're all about our associates and are always looking for passionate, dedicated individuals to join our team. We employ people across a range of occupations and offer benefits for both full and part-time employees.WHAT WE OFFER:

  • Medical, dental, and vision plans (full time and part time 30+ hours)
  • Part time 20+ hours qualify for dental and vision
  • 401K match
  • Time off including vacation, sick, and company paid holidays
  • Legal services
  • Free emotional wellbeing and daily life assistance support for all associates
  • Domestic partner coverage
  • Health savings account
  • Flexible spending accountJob SummaryAs a member of FirstService Residential West Region Executive Leadership Team, this leader is a believer in and an active supporter of FirstService Residential philosophies and culture to associates, clients, and community that advances FirstService Residential and FirstService Residential's brand in terms of image, reputation, differentiation, and professionalism. This position would be housed out of the corporate office located in Scottsdale and include oversight of an additional three sub-market offices - located in Tucson, Peoria and Gilbert. -The Market President, FirstService Residential Arizona will lead all business efforts in that market, have direct responsibility of managing to an annual budget with the intent of growing EBITDA year-over-year, and manage Association/Property Manager team leaders including interaction with Board of Directors and the property owners they serve. The ideal candidate will work cross-functionally with FirstService Residential departments such as Marketing/Business Development, IT, HR, Legal and Corporate Accounting to ensure the business is appropriately managed/supported/sized in these matrix organizations. Further, the Market President will work with the Client Accounting Controller to ensure all property level financial reporting is accurate and timely. The Market President, Arizona will report to the West Region President.Essential Duties and ResponsibilitiesKEY AREAS OF OVERSIGHT
    • Arizona business, portfolio management operations and sited management operations
    • Arizona Executive and Senior Leadership Teams
    • Member of the West Region Executive TeamCORE RESPONSIBILITIES
      • Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
      • Provide overall executive leadership and strategic direction of the Management division in Arizona. This includes frequent interaction with association/property Managers, business leaders, existing clients, prospective new clients, FirstService affiliates and FirstService Residential senior managers.
      • Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
      • Maintain client retention goals as outlined in business plan.
      • Works collectively with the regional leadership and colleagues on strategies to effect and implement new company procedures, policy changes, etc.
      • Follows regional and/or national policies and operational protocols.
      • Implement best practices, innovation, creative thinking, and employment of business practices throughout the company.
      • Drives and support the launch of new clients into the company's operations both prior to effective date of new contract and up through an established onboarding process.
      • Reviews and approves direct report expense reimbursables.
      • Review and approves operational expenses as required through regional/national policies.
      • Adheres to all company policies and guidelines. -BEHAVIORS
        • Anticipate needs across the company and manage companywide resources to provide timely and reliable service to internal and external customers; prioritize and communicate.
        • Hold oneself and team accountable for delivering on business goals.
        • Demonstrates excellent organizational and time management skills.
        • Demonstrate and model company values with internal and external customers.
        • Excellent oral presentation and written communication skills; communicates well to non-leadership associates and balances being detail-oriented with seeing the bigger picture.
        • Demonstrate awareness of variables which could affect employee retention and/or morale; is a leader in developing strategies to ensure employee engagement and retention.
        • Proven leadership and change management skills on a large scale
        • Excellent relationship skills with external and internal clients; is persuasive and patient, listens well.
        • Ability to work well under pressure and deadlines; committed to getting the job done.
        • A strategic thinker; able to prioritize and use sound judgment and decision-making.
        • Creative and takes initiative, self-assigns ownership.
        • Identifies, manages, and mitigates risks.
        • Drives assigned company initiatives, department goals and objectives and other strategic planning initiatives as assigned.
        • Ideal but not mandatory, a solid understanding of Association laws impacting company operations and client service lines for the State of Arizona.
        • As community and industry involvement are important to FirstService Residential's business philosophy, participates as necessary (e.g. CAI, ULI, Local Affiliations)
        • Commits to attending all designated company meetings and events as well as leadership meetings, area of responsibility team meetings, and others that may be promulgated from time to time.BUSINESS DEVELOPMENT
          • Proven experience with the business development of new clients, and proven success in client relations and retention
          • Lead new business development efforts across multiple company interests - drives and partners with business development, sales and marketing department leaders to meet projected growth targets in accordance with division business plan.
          • Ensure the utilization of proprietary CRM database in accordance with national standards.PEOPLE DEVELOPMENT
            • Build an organizational culture and lead in a manner in which passion for excellence and continuous improvement is innate.
            • Maintain a deep and ongoing understanding of staff performance throughout the company.
            • Drives or supports other management team members in the recruiting, hiring, and separation of personnel
            • Drives alignment of resource planning to prepare and identify resources/ personnel required for growth within margin guidelines for new business and succession.
            • Recognizes strengths and weaknesses of key staff members and adjusts job descriptions, positions, and training accordingly in order to maximize the return on human potential to benefit both associate retention as well as company performance.
            • Assess effectiveness of processes, probe as needed; plan and implement improvements.
            • Ensure employee work processes, roles/responsibilities, habits and payroll processes are executed according to policies and applicable wage and hour laws; review and approve payroll with strict adherence to deadlines for area of responsibility.Supervisory Responsibility
              • Executive Assistant
              • Other Positions as deemed necessaryEducation and Experience
                • Ideally possesses a four-year college degree
                • 8-10 years of applicable experience in the field of executive level leadership of $15-$20M dollar operationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                  • Has a minimum of 10 years of successful corporate management and executive leadership experience.
                  • Must have proven experience in the development of and performance management of highly successful teams, with at least 5-8 direct reports for 10 or more years of career tenure.
                  • Demonstrates excellent organizational and time management skills.
                  • Must work effectively with co-workers, customers, and others by sharing ideas in a constructive and collaborative manner.Tools & Equipment Used
                    • General Office EquipmentPhysical Requirements/Working EnvironmentThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
                      • Must be able to lift 25lbs.
                      • Must be able to sit for extended periods of time.
                      • Must have finger dexterity for typing/using a keyboard.
                      • Must be able to sit for long periods of time at a desk.
                      • Must be mobile enough to move around office.
                      • Must be able to hear in order to receive telephone calls and voice mail messages.
                      • Must be able to demonstrate regular and predictable attendance.The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Travel
                        • Must be willing to travel overnight between regional offices located in the state of Arizona and any other regional travel as required by FirstService Residential to perform to the job standards and requirements to be effective.DisclaimerThe above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

                          Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Keywords: ADP, Inc., Scottsdale , Market President, Arizona, Executive , Scottsdale, Arizona

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