Senior Digital Product Manager - Global Loyalty & Benefits
Company: American Express
Location: Phoenix
Posted on: May 8, 2024
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Job Description:
DescriptionYou Lead the Way. We've Got Your Back.With the right
backing, people and businesses have the power to progress in
incredible ways. When you join Team Amex, you become part of a
global and diverse community of colleagues with an unwavering
commitment to back our customers, communities and each other. Here,
you'll learn and grow as we help you create a career journey that's
unique and meaningful to you with benefits, programs, and
flexibility that support you personally and professionally.At
American Express, you'll be recognized for your contributions,
leadership, and impact-every colleague has the opportunity to share
in the company's success. Together, we'll win as a team, striving
to uphold our company values and powerful backing promise to
provide the world's best customer experience every day. And we'll
do it with the utmost integrity, and in an environment where
everyone is seen, heard and feels like they belong.Join Team Amex
and let's lead the way together.As part of our diverse tech team,
you can architect, code and ship software that makes us an
essential part of our customers' digital lives. Here, you can work
alongside talented engineers in an open, supportive, inclusive
environment where your voice is valued, and you make your own
decisions on what tech to use to solve challenging problems. Amex
offers a range of opportunities to work with the latest
technologies and encourages you to back the broader engineering
community through open source. And because we understand the
importance of keeping your skills fresh and relevant, we give you
dedicated time to invest in your professional development. Find
your place in technology on #TeamAmexThe Enterprise Platforms
Loyalty and Benefits organization is looking for a talented and
experienced Sr Product Manager to be a part of offer strategy for
American Express. These responsibilities will include leading
transformation activities and building capabilities with their peer
product managers across the Offers domain. As the Sr Product
Manager, you will collaborate with multiple stakeholders & business
partners to define the business needs, frame strategy, create and
own the roadmap, execute and deliver on priorities and effectively
communicate at all levels. In addition, one Product Owner will be
led by the Sr Product Mgr.Responsibilities:This role requires a
candidate with a strong understanding of marketing and partner
management.Deep engagement and consultation with various business
teams to understand current and future Offer needs.Work
collaboratively across various stakeholder groups, including
Loyalty, Marketing, Merchant, channel partners, technologies and
compliance, to envision and deliver Offer requirements.Lead the
product envisioning for Offers capabilities & solutions partnering
with business and technical architects, subject matter expert and
product owners to create capabilities and features.Build and
actively manage a product backlog of features and capabilities that
are refined and prioritized in close collaboration with the
business teams.Manage and work with product peers on the allocation
of scrum team capacity by translating features into prioritized
user stories.Full participation in and support of agile practices
and ceremonies to reinforce the agile transformation of the
delivery team. Build robust understanding of Amex Offers as well as
competitive landscape.Communicate and build consensus across
multiple teams in creating solutions to business needs.Minimum
Qualifications:Minimum 2 years' experience as product owner/manager
Must have experience communicating and influencing above and
creating/delivering presentations for wide leadership
audiencesExperience working in building large-scale,
high-performance backend solutions preferredTeam skills, including
ability to establish and maintain effective working relationships
with all levels within organization, internally and
externallyProficient knowledge of Agile and Scrum development
methodologies and IT project managementExcellent communication and
collaboration skills to consult with various stakeholders and drive
to optimal requirementsStrong problem structuring and solving
skills, reasoning, and implications development, combined with
strong business acumenProject management skills; ability to
prioritize and complete tasksKnowledge of Change Management
practices is desirableBachelor's Degree
requiredQualificationsSalary Range: $110,000.00 to $190,000.00
annually + bonus + benefitsThe above represents the expected salary
range for this job requisition. Ultimately, in determining your
pay, we'll consider your location, experience, and other
job-related factors.We back our colleagues and their loved ones
with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental
health through each stage of life. Benefits include:Competitive
base salaries -Bonus incentives -6% Company Match on retirement
savings plan -Free financial coaching and financial well-being
support -Comprehensive medical, dental, vision, life insurance, and
disability benefits -Flexible working model with hybrid, onsite or
virtual arrangements depending on role and business need -20+ weeks
paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy -Free access to global on-site
wellness centers staffed with nurses and doctors (depending on
location) -Free and confidential counseling support through our
Healthy Minds program -Career development and training
opportunitiesFor a full list of Team Amex benefits, visit our
Colleague Benefits Site.American Express is an equal opportunity
employer and makes employment decisions without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, veteran status, disability status, age, or any other status
protected by law.We back our colleagues with the support they need
to thrive, professionally and personally. That's why we have Amex
Flex, our enterprise working model that provides greater
flexibility to colleagues while ensuring we preserve the important
aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid
model (combination of in-office and virtual days) or fully
virtually.US Job Seekers/Employees - Click here to view the "Know
Your Rights" poster and the -Pay Transparency Policy Statement.If
the links do not work, please copy and paste the following URLs in
a new browser window: - -to access the three posters.Employment
eligibility to work with American Express in the U.S. is required
as the company will not pursue visa sponsorship for these
positions.Job Field: ProductSchedule: Full-time
Keywords: American Express, Scottsdale , Senior Digital Product Manager - Global Loyalty & Benefits, Executive , Phoenix, Arizona
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