Account Executive, SMB (Healthcare)
Company: Reputation.com
Location: Scottsdale
Posted on: April 9, 2021
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Job Description:
About ReputationDescriptionReputation is the undisputed leader
in reputation experience management and consistently delivers
innovative, customer-driven solutions to household brands such as
Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente.
Our SaaS-based platform and patented Reputation Score helps
marketers, operations and customer experience professionals improve
their reputation by managing tens of millions of reviews and
interactions across hundreds of thousands of customer
touchpoints.We now live in a feedback economy, where the customer's
voice is paramount, and every online review could make or break a
business. Reputation is hyper-focused on unlocking the power of
customer feedback to improve business reputation and drive growth.
We innovate with a purpose and are obsessed with big data - it's at
the core of everything we do.Our focus on people extends beyond our
customers to our employees, who are our most valuable asset. We are
a gritty and passionate bunch - best defined by the belief that
diversity is a business essential, promises matter, and
philanthropy is the foundation for a built to last organization. We
cultivate a culture where being a straight shooter is celebrated,
and personal hustle is vital to our collective success. There is no
prize for second place!Speaking of employee hustle - the company
was recently named to the 2020 Inc. 5000 list, Inc. magazine's
annual ranking of America's fastest-growing private companies, for
the second year in a row. We were also ranked No. 1 in Enterprise
Online Reputation Management in G2's Summer 2020 report.Reputation
has over 250 integration partners and has forged strategic
alliances with marquee-name brands, including Google, Facebook, JD
Power, Amazon.com, and Web.com. Altogether, these partnerships
amplify Reputation's credibility in the industry and provide new
opportunities for innovation."It takes 20 years to build a
reputation and five minutes to ruin it. If you think about that,
you'll do things differently." Warren BuffettWhy Work at
Reputation?* We are an innovation engine with 31 technology
patents, ranked in the top three of all competitors.* Our
customer-centric focus has led to a nearly 200% revenue growth from
2016 to 2019.* The platform is used by three of the top five
automotive OEMs and 16,000 auto dealerships, more than 250
healthcare systems, and over 100 leading property management
firms.* We've raised over $117 million in funding from the same
A-list venture capital firms that backed Google, Microsoft, and
Intuit.* Our executive management team is diverse and committed to
building a performance-based culture where excellence is rewarded
and careers are developed.* Who thrives at Reputation? Managers who
embody a player-coach mentality. Employees who value teamwork and
cross-functional collaboration. People who emphasize perseverance
and hustle over quick wins and luck.Job SummaryAs an Account
Executive, you will be responsible for identifying and building new
business in the SMB Healthcare segment. You are committed to
winning and competitive spirit runs in your blood. You have a
unique ability to uncover customer needs and drive consensus across
all stakeholders, regardless of the level. You are curious by
nature, self-motivated and possess a relentless drive and
initiative to win - anything it takes to close a deal!* This role
must be located in Phoenix, AZ. Relocation not provided at this
time.Responsibilities* Builds and executes deal plans for assigned
target accounts and prospects new opportunities.* Develops and
delivers tailored sales presentations that speak to Reputation's
value-add.* Uses selling techniques that offer a unique perspective
to customers about their business.* Drives successful negotiations
and effectively manages customer consensus.* Partners with internal
resources (SE, Services, Marketing) to drive sales success.*
Manages and updates pipeline activity using Salesforce.com -
accountable for accurate forecasting.* Additional duties as
assigned.Qualifications* 1+ years prior sales experience (within a
Software/High Tech company is a plus).* Excellent track record of
exceeding quota.* Experience managing and closing complex deals.*
Ability to independently develop and create a pipeline.* Ability to
adapt to changing circumstances and initiatives.* Ability to drive
consensus internally and work well in a team.* Experience using
Salesforce.com or other CRM.More On ReputationThe majority of
consumers - 90% - say online reviews influence their purchasing
decisions. Yet marketing departments are at the mercy of
third-party algorithms they don't control, and no amount of
marketing spend can offset the negative impact of a weak online
reputation.Global Companies Across Industries Such As Healthcare,
Automotive, Retail Services, Property Management, Financial
Services, Storage, And More Use Our Platform ToOur Reputation
Score, much like the consumer FICO score, is an indispensable index
for every business, and the accurate measure of how a company can
get found, get chosen, and get better.* Monitor, request and
respond to online reviews* Improve star ratings and search result
rankings* Audit and maintain business listings and location
directories across the web* Manage social media engagement and
advertising* Make operational changes to improve customer
experience* Maximize customer retention and revenueReputation is a
World Economic Forum Global Growth Company funded by top-tier
venture capital firms such as Kleiner Perkins, Bessemer Venture
Partners, Ascension Ventures, August Capital, Heritage Group, and
Icon Ventures.We are an equal opportunity employer and value
diversity at our company. We do not discriminate based on race,
religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or disability status.Applicants
only - Recruiting agencies do not contact.
Keywords: Reputation.com, Scottsdale , Account Executive, SMB (Healthcare), Healthcare , Scottsdale, Arizona
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