Medical Administrative Assistant - Allergic Diseases
Company: Mayo Clinic
Posted on: January 15, 2022
Functions as an ambassador of the practice by serving as a
liaison to patients, internal and external referring physicians,
and all allied health staff who interact with the
department/division. Provides superior customer service through the
handling of a high volume of telephone calls. Must possess a good
understanding of the unique characteristics and operations of the
department/division in order to proficiently support the practice.
Principal functions include facilitating patient access,
appropriately responding to patient inquiries, and accommodating
referring physician requests. Additional duties may include but are
not limited to routing patient concerns appropriately, calendar and
schedule maintenance and handling physician mail. High school
diploma or G.E.D. equivalent required.
Minimum three years of secretarial, back office/front office
experience in a physician's office or customer service role
Outstanding interpersonal skills with a commitment to customer
Medical Administrative experience strongly preferred.
Healthcare experience preferred.
Completion of a medical terminology course preferred.
Excellent oral and written communication skills.
Strong computer experience with advanced proficiency in Microsoft
Word and Excel.
Excellent organizational, analytical, and problem-solving
Highly motivated, able to work independently.
Able to multi-task and prioritize work load.
Over the next four years, Mayo Clinic is making significant
investments in both the physical and technological future of health
care, through doubling the size of the Mayo Clinic campus in
Phoenix, inclusive of practice, education, and research activities.
Mayo Clinic's campuses in Arizona are located in Phoenix and
Scottsdale, in the beautiful Sonoran Desert. The region is known as
the Valley of the Sun, a metropolitan area with more than 4 million
residents in 25 cities and towns.With Phoenix being the sixth
largest city in the nation, this sunny "desert metropolis" offers
the amenities of a big city in the midst of a strikingly beautiful,
rugged, southwest landscape.Scottsdale frequently earns praise as a
highly desirable place to live. The city's more than 200,000
residents enjoy a vibrant mix of culinary hot spots, arts and
entertainment, professional and collegiate sports teams, and
community resources. The region's desert climate promotes an
outdoor lifestyle with a full complement of sports and
Keywords: Mayo Clinic, Scottsdale , Medical Administrative Assistant - Allergic Diseases, Healthcare , Scottsdale, Arizona
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