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Matrix Medical Network - Senior UX Designer

Company: Matrix Medical Network
Location: Scottsdale
Posted on: August 7, 2022

Job Description:

Responsibilities:What We're Looking ForBring HCD and UX best practices to design seamless user experiences that meet business objectives, align with our care delivery vision and end user needs.Have expertise in the art and science of user experience design including the practical application of UX research, the reduction of bias, usability testing, iterative design and deep engagement with voice of the customer (VoC) opportunities. Through research synthesis, frame insights into user journeys, service maps, and other design artifacts to inform future state experiences and guide new opportunity identification. Familiarity and in depth understand of design tools like Figma and MiroExperienced working closely with development teams, using agile methodologies.Breadth of experience along the full spectrum of UI/UX design, from user research to interaction to pattern usage/development and visual designExperience estimating UX project efforts and managing workloadsExperience creating research plans, personas, and customer journey maps/experience mapsProficiency in responsive web design and mobile/native platform UI/UX, and an aptitude for learning new technologies and experimental mentalityWhat you'll doCollaborate with a cross-functional team of clinical stakeholders, product owners, and development team members on all phases of the software development lifecycleFrame experience success targets and methods with impact-based experience metricsCollaborate with customers and internal teams to create differentiated human-centered experiences that benefit people and the product and the businessEmploy qualitative and quantitative research methodologies to help stakeholders better understand the needs of their consumers, customers, and employeesFacilitate virtual white-boarding, workshops, design sessions, and project meetingsCreate user flows and low-fidelity wireframes to serve as a proof of conceptBrainstorm, evaluate and prioritize future state opportunity recommendationsPrototyping both digital and physical experiences and iterating them based on user insight and stakeholder feedback (ranging from low- to high-fidelity with interactions and visual design)Working with engineering teams to translate design into coded solutionsBalancing multiple projects at different stages and bringing unique perspectives to eachBringing your own unique perspective to solving challenging problemsYou will be working closely with product and technology stakeholders, helping them see the 'big picture' - both the end-to-end customer journey as well as the surface-to-core business operations that includes people, process and technologyPrepare documentation for planning and execution of all testing activities and maintain library of results Qualifications Must Haves: Minimum Bachelor's degree in Anthropology, Psychology, Marketing, Communications, Business, Design or related field/or equivalent work experienceAt least 7+ years of professional hands-on experience as a contributor to a large-scale enterprise software product offeringOutstanding communication, design thought leadership, presentation, and storytelling skillsExcellent relationship-building and interpersonal skills; collaborate across teams and with the larger UX team for pattern consistency.Experience and success in designing for growth and retentionProvider experience, home healthcare, patient and member experience highly preferredA track record of effective communication with technical and business leaders at all levels and the ability to manage those relationships effectivelyExcellent social, communication, facilitation and strong organizational skillsDemonstrated passion for creating delightful user experiencesMotivated by moving quickly and performing many functions Our Culture: We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.We encourage and celebrate collaboration. We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.As a clinical organization, we support vaccinations because we care about the health and safety of our colleagues and those we serve. Moreover, our clients are increasingly expecting us to be vaccinated due to the vulnerability of those we serve. As such, Matrix Medical Network requires that all team members are fully vaccinated against Influenza and COVID-19, unless they are eligible for a specific exemption. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.Senior UX Designer Remote or Scottsdale AZ 85258 Work From Home Opportunity Full time Regular Salaried

Keywords: Matrix Medical Network, Scottsdale , Matrix Medical Network - Senior UX Designer, Healthcare , Scottsdale, Arizona

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