Clinical Manager (Registered Nurse)

Company: Vita Bella
Location: Scottsdale
Posted on: February 13, 2026

Job Description:

Job Description Job Description Clinical Manager (Certified Nurse) About Vita Bella Vita Bella is a leading telehealth healthcare company dedicated to making high-quality, science-backed wellness solutions accessible and affordable for everyone. We offer complete wellness plans 100% online, including treatments for weight loss, testosterone optimization, injury recovery, skin care, cognitive health, hair loss, anti-aging, and sexual wellness—tailored for both men and women. Our mission is to transform lives by providing personalized care through licensed providers, virtual consultations, and discreet prescription delivery from FDA-inspected pharmacies. With thousands of patients served, and a 4.9/5 star rating, we prioritize affordability (up to 60% savings compared to competitors), consistent support via quarterly check-ins, and empowering individuals to unlock their full potential. Join us in elevating lifestyles and making healthy living available to all, not just the wealthy. Position Overview We are seeking a dedicated and certified nurse to join our team as a Clinical Manager. This customer service-forward role focuses on ensuring exceptional patient experiences in our telehealth environment. As a key leader, you will handle patient communications, resolve escalations, and drive satisfaction to support retention and positive outcomes. This is an in-office position located in Scottsdale, Arizona, where you'll collaborate with our licensed providers and member specialists to deliver personalized, results-driven care. Key Responsibilities Serve as the primary point of contact for patients via our secure patient portal and phone calls, addressing issues, concerns, and escalations promptly and empathetically. Monitor patient progress and ensure care plans align with individual goals, leveraging our science-backed treatments to optimize results and prevent cancellations. Champion customer satisfaction by proactively identifying and resolving barriers to care, conducting follow-ups, and providing guidance on wellness programs. Collaborate with licensed providers during virtual consultations and quarterly check-ins to maintain high standards of personalized, individualized care. Oversee clinical operations related to patient interactions, including documentation, compliance with telehealth protocols, and integration of feedback to improve services. Contribute to team efforts in transforming lives, supporting our commitment to accessibility, affordability, and lifestyle elevation for all of our patients. Qualifications Active certification as a Registered Nurse (RN) or Nurse Practitioner (NP) with a valid license in Arizona (or willingness to obtain). Minimum of 3-5 years of clinical experience, preferably in telehealth, wellness, or patient-centered healthcare. Strong customer service orientation with excellent communication skills, empathy, and the ability to handle sensitive health discussions. Experience in patient portal management, phone-based support, and escalation resolution. Knowledge of telehealth regulations, HIPAA compliance, and virtual care best practices. Passion for affordable, accessible wellness and a commitment to science-backed, personalized treatments. Ability to work in a fast-paced, collaborative office environment. Location This is an in-office position only, based at our Scottsdale, Arizona office. No remote options available. What We Offer Competitive salary and benefits package, including paid time off, and opportunities for professional development. The chance to make a real impact in a growing telehealth company that's already transformed lives. A supportive team environment focused on innovation, patient empowerment, and work-life balance. Access to our wellness programs and resources to support your own health journey. How to Apply If you're a certified nurse with a heart for patient care and a drive to enhance customer satisfaction in telehealth, we'd love to hear from you! Please submit your resume and a cover letter outlining your relevant experience to careers@vitabella.com. Vita Bella is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals. Powered by JazzHR LjXWzwdf1J

Keywords: Vita Bella, Scottsdale , Clinical Manager (Registered Nurse), Healthcare , Scottsdale, Arizona