Clinical Service Liaison EMPACT
Company: La Frontera Center Inc.
Location: Tempe
Posted on: February 21, 2026
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Job Description:
Job Description Job Description Who we are: EMPACT- Suicide
Prevention Center, part of the La Frontera family, is an
industry-leading non-profit organization dedicated to providing
valued community services and resources for behavioral health
counseling, crisis intervention, and suicide prevention since 1987.
We are an EEO/AA Employer. What you’ll do: This is a great
opportunity for Clinical Service Liaisons to join our agency in our
Adult Services team at our Tempe or Glendale offices. The Clinical
Service Liaison provides direct service, maintains a caseload of
adults receiving medication-only services, provides comprehensive
intake assessments for adults, and participates in special projects
and tasks in the Adult Program, as needed. Essential
responsibilities: Provide initial intakes for adult clients, to
include comprehensive assessment, diagnosis, evaluation of needs,
and referral to appropriate services. Maintain a caseload of adult
meds only clients, providing Adult Clinical Team (A.C.T.) meetings
for timely documentation updates & assessment of current needs.
Assist with Transition to Adult for children aging out of
Children’s Services, ensuring that all documentation is completed
thoroughly for a seamless transition to the Adult Program. Complete
SMI Determination paperwork, in collaboration with the prescriber,
as needed. Include the adult’s family and/or support system
whenever possible. Other tasks as assigned. Deliver 40 hours of
work per week. Provide case management services to support and
augment the medication services, as needed. Work independently and
responsibly, and participate in the development, implementation,
and evaluation of procedures and processes for organizing,
tracking, and maintaining meds only client records and services.
Productivity standards are established annually, at a minimum.
Produce complete, timely, thorough, quality clinical documentation
of all services rendered, both billable and nonbillable, as
required. All documentation must include sufficient information
about the activity being documented and the adult’s participation
in, and response to, the activity. Ensure quality service delivery,
including clinical care and all associated duties. Maintain all
client records in up-to-date status, in accordance with agency
policies and procedures, as well as RBHA, state, and federal
requirements. Participate in the agency’s Quality Management
Program, as needed or requested. Participate actively in regular
supervision, accepting feedback and suggestions in a collaborative
and strengths-based way. Interact regularly and constructively with
the clinical team, support staff, and administrative staff. What
you’ll provide: Bachelor's Degree in Behavioral Health related
field preferred or meet BHT requirements. Behavioral health
experience required. Requires the ability to be flexible and
problem solve and to have the ability to use creativity in the
approach to service delivery. Must have Fingerprint clearance card
or be eligible to obtain one. Must have a valid AZ driver's license
with no major infractions in the past three years. Must have
regular access to reliable transportation. Bi-lingual (Spanish)
Diff per hour available. Must be 21 years of age or older at time
of employment. Additional Requirements and Responsibilities:
Demonstrated ability to remain calm in crisis situations, work
independently and cooperatively, recognize personal limitations,
and relate positively and with empathy to all persons regardless of
age, race, creed, gender or sexual orientation. Maintain
professional conduct consistent with ethical professional practice
and the policies and procedures of the agency. Maintain a
professional demeanor and positive working relationships with
internal and external team members, stakeholders, and community and
business partners. If driving while on agency time or on agency
business, a valid Arizona driver license and appropriate liability
insurance and approval for liability coverage with EMPACT - SPC’s
liability insurance carrier is required. At time of hire, a 3-year
state driving record with no major infractions or excessive driving
violations/tickets is required. Staff members who provide direct
client services must be at least 21 years old. Staff members who
provide support services (administrative or clinical) must be at
least 18 years old. All employees will have a minimum of a high
school diploma or equivalent. What we’ll offer: (Full-time
employees) Generous PTO 10 paid holidays per year Medical plans (4
choices) Dental plans (2 choices) Vision plans (2 choice 403(b)
retirement plan Retirement Allowance Company paid Life/AD&D and
Long-term Disability Voluntary additional Life and Short-term
Disability Tuition Reimbursement Licensure Reimbursement Elder Care
assistance Pet Insurance and much more! EMPACT-SPC is licensed by
the Arizona Department of Health Services, and accredited by the
American Association of Suicidology (AAS) and The Commission on
Accreditation of Rehabilitation Facilities (CARF). EMPACT-SPC/La
Frontera Arizona provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training. All employees of EMPACT-SPC and
La Frontera Arizona are employees "at will" as that term is
understood in the State of Arizona. This means that employment may
be terminated at any time without prior notice and for no stated
reason. EMPACT-SPC/La Frontera Arizona reserves the right to modify
position descriptions as needed and without notice. This job
description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee. Duties, responsibilities and activities may change
or new ones may be assigned at any time with or without notice.
Keywords: La Frontera Center Inc., Scottsdale , Clinical Service Liaison EMPACT, Healthcare , Tempe, Arizona