ScottsdaleRecruiter Since 2001
the smart solution for Scottsdale jobs

Guest Services Telephone Operator - Full Time - Luxury Collection (180014G6)

Company: Marriott International
Location: Scottsdale
Posted on: May 21, 2020

Job Description:

Heres To Your Journey with The Luxury Collection The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the worlds most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection. The Phoenician, A Luxury Collection Resort, Scottsdale located at 6000 E Camelback Rd, Scottsdale, AZ 85251 is currently hiring a Guest Services Telephone Operator - Full Time. Responsibilities include: Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To apply now, go to: https://jobs.marriott.com/marriott/jobs/180014G6?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Scottsdale , Guest Services Telephone Operator - Full Time - Luxury Collection (180014G6), Hospitality & Tourism , Scottsdale, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates: Delivery driver
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Glendale
Posted on: 06/1/2020

Restaurant Team Member
Description: IMMEDIATE NEEDS NOW HIRING 100's of Positions in Scottsdale at our two store locations. Long Live Sliders White Castle is looking for new Team Members to join our team. Here's the deal: you bring your (more...)
Company: White Castle
Location: Scottsdale
Posted on: 06/1/2020

Postmates part time delivery driver be your own boss
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Tolleson
Posted on: 06/1/2020


Postmates part time delivery driver supplement your income
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Apache Junction
Posted on: 06/1/2020

Postmates: Food delivery driver
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Tolleson
Posted on: 06/1/2020

Postmates part time delivery driver supplement your income
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Fountain Hills
Posted on: 06/1/2020

Postmates part time delivery driver make your own schedule
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: El Mirage
Posted on: 06/1/2020

Postmates: Food delivery driver
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Apache Junction
Posted on: 06/1/2020

Postmates part time delivery driver same day activation
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Apache Junction
Posted on: 06/1/2020

Postmates part time delivery driver make your own schedule
Description: Job Description Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a (more...)
Company: Postmates
Location: Tolleson
Posted on: 06/1/2020

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Scottsdale RSS job feeds