Retail Assistant Store Manager

Company: Purple
Location: Scottsdale
Posted on: October 14, 2020

Job Description:

Retail Assistant Store Manager - Scottsdale, AZ


Job DetailsLevel ExperiencedJob Location Showroom Scottsdale - Scottsdale, AZPosition Type Full TimeEducation Level High School DiplomaTravel Percentage 0-25%Job Shift AnyJob Category RetailCompany Overview PURPLE

Purple exists to meaningfully improve lives through true innovation that evolves comfort from end to end. Our colorful company culture, award-winning marketing, unique (and extremely comfortable) technology, and incredible team make for a workplace you'll be proud to be a part of. Purple is recognized as one of the fastest growing and most disruptive companies in the comfort industry. We're looking for amazing, motivated people who will help us improve lives and invent a better way for Purple. Come along for the ride!
Position Summary Summary:

Purple is growing, and we will be opening our first official Purple store in this area. We're looking for a friendly, communicative, and customer service-oriented Assistant Manager to help oversee daily operations at our store location. In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.

Job Responsibilities:

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• Assist in overseeing day-to-day retail operations and staff
  
  
  
  
• Help Store Manager recruit, train, and supervise retail staff (sales and operations)
  
  
  
  
• Motivate staff to meet sales targets and maintain excellent personal sales
  
  
  
  
• Oversee stock levels
  
  
  
  
  
  
  
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  • Address customer complaints and issues in a professional manner
    
    
    
    
  • Handle staff conflicts, complaints, and problems
    
    
    
    
  • Prepare various promotional materials and in-store displays
    
    
    
    
  • Ensure compliance with various health and safety regulations
    
    
    
    
  • Greet customers upon entrance
    
    
    
    
    
    
    
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    • Check on purchase orders for customers
      
      
      
      
    • Assess customer needs and wants; answer customer questions and concerns
      
      
      
      
    • Provide appropriate product recommendations by understanding the Purple products and history
      
      
      
      
    • Ensure merchandise is in-stock and displayed on shelves in a presentable manner
      
      
      
      
    • Use point of sale (POS) system to conduct purchase transactions
      
      
      
      
      
      
      
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      • Process merchandise returns
        
        
        
        
      • Assist in product inventory procedures
        
        
        
        
      • Cross-sell and upsell products
        
        
        
        
      • Memorize in-store promotions and special offers in order to communicate to customers
        
        
        
        
      • Build lasting relationships with customers
        
        
        
        
        
        
        
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        • Team up with co-workers to ensure customer satisfaction
          
          
          
          
        • Follow opening and closing procedures
          
          
          
          
        • Find innovative ways to improve sales and boost revenue
          
          
          
          
          Requirements/Qualifications:
          
          
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          • 2+ years of experience in a supervisory role within a retail environment
            
            
            
            
          • Excellent interpersonal communication capabilities
            
            
            
            
          • Customer service-oriented attitude
            
            
            
            
            
            
            
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            • Confidence to lead and direct a team of associates
              
              
              
              
            • Ability to stay organized and manage time effectively
              
              
              
              
            • Strengths in leadership, management, team building, and problem solving
              
              
              
              
            • Capability to thrive in a fast-paced and oftentimes high-pressure environment
              
              
              
              
            • Numerical and analytical knowledge to properly manage cash and financial records
              
              
              
              
              
              
              
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              • Understanding of basic business management functions
                
                
                
                
              • Enthusiasm and a positive attitude
                
                
                
                
              • Minimum of high school diploma. Bachelor's preferred
                
                
                
                
              • Proven competencies in effective communication and management
                
                
                
                
              • Willingness to learn and tackle new challenges
                
                
                
                
                
                
                

Keywords: Purple, Scottsdale , Retail Assistant Store Manager, Hospitality & Tourism , Scottsdale, Arizona