Remote Customer Service Training Program Lead Analyst
Company: Cigna
Location: Scottsdale
Posted on: April 9, 2021
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Job Description:
A healthcare company is searching for a person to fill their
position for a Remote Customer Service Training Program Lead
Analyst. Core Responsibilities Include: Managing end to end
learning tasks associated with the program Consulting with
operations training resources to ensure development and delivery of
effective learning solutions Updating existing and creating new
course content based on business needs and ongoing evaluation of
training program effectiveness Skills and Requirements Include: At
least 3 years of instructional design and classroom facilitation
experience Good analytical capabilities Experience using a variety
of training techniques to facilitate learning including lecture,
activity-based learning, and skills practices At least 2 years of
experience in E-Learning development tools such as Storyline;
Captivate; Camtasia Demonstrated ability to design and develop a
variety of training tools to meet specific learner and business
needs Strong communication and collaboration
Keywords: Cigna, Scottsdale , Remote Customer Service Training Program Lead Analyst, Hospitality & Tourism , Scottsdale, Arizona
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here to apply!
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