Front of House - Server/Host(ess)/Busser

Company: Johnny Rockets
Location: Scottsdale
Posted on: November 22, 2021

Job Description:

Job Title: Server/Host/Busser Compensation: $9.50-$13.00

Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic and fun! We promise to bring joy through dance, straw twirling and serving ketchup smiles- Be a part of the Johnny Rockets team and help us fill the world with fun and smiles!

Flexible Hours: At Johnny Rockets we understand that work life balance is very important. Of course, flexibility is a plus! But we at Johnny Rockets look for Creative Expression which totally outweighs everything else!

WE WANT YOU:

* To get excited about performing with a team both musically and through serving guests. * To get joy out of making others smile * To ensure that the music doesnt stop * To enjoy having fun and still be able to deliver

So, what exactly does a Server do at Johnny Rockets:

SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Takes initiative to greet Guests with a Hello as they enter the restaurant. * Smiles, is upbeat, and energetic when delivering a great Guest Experience. * Handles Guest concerns to the best of their ability while dealing with them, right here and now. If unable to satisfy, involves management and immediately informs Manager regarding Guest Experience concerns. * Always asks the Guest, Have you ever been to Johnny Rockets before? * Follows the Server/Cashier Sequence of Service. * Provides Ketchup smiles. * Keeps their area clean and well stocked. * Performs open and closing procedures. * Follows proper checkout procedures and declaration of tips. * Works safely while using good judgement and following Company and OSHA regulations

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, and comprehend simple instructions, short correspondence, and memos.

MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Required qualifications:

* 16 years or older * Legally authorized to work in the United States

Preferred qualifications:

* Reliable transportation to and from work * Restaurant front of house skills: serving in fast casual * Restaurant front of house skills: front counter * Comfortable handling customer complaints * Able to stand for duration of shift * Willing to wear face mask * Food Service license/certification: Food Handler's License

Keywords: Johnny Rockets, Scottsdale , Front of House - Server/Host(ess)/Busser, Hospitality & Tourism , Scottsdale, Arizona