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Restaurant Reservations Coordinator

Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: January 13, 2022

Job Description:

You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!

What is in it for you:

- Be a part of a large scale, fast paced food and beverage operation
- Work in tandem with multiple restaurants, each with a unique cuisine
- Collaborate with an innovative team to enhance the guest experience
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:

- Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
- Recommend property dining outlets and assist guests with information and special requests
- Book restaurant reservation requests, facilitate taking guest room delivery orders, and input information accurately into the proper systems
- Communicate in a clear and effective manner
Your experience and skills include:

- Guest focused personality is essential; experience is an asset
- Prior experience working with point of sale systems, booking platforms, and Microsoft Office
- Strong interpersonal and problem solving abilities
- Fluent in English; additional languages are a plus
Your team and working environment:

- To be a member of the Restaurant Reservation team it requires our colleagues to be dynamic and adaptable. It is necessary to perform in a calm demeanor in a fast paced environment. A passion for food and beverage, product knowledge, high efficiency and appreciation for providing 5 Diamond service is the foundation for your success.

Keywords: Fairmont Scottsdale Princess, Scottsdale , Restaurant Reservations Coordinator, Hospitality & Tourism , Scottsdale, Arizona

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