Company: Casino Arizona and Talking Stick Resort
Posted on: May 13, 2022
Job Title: Beverage Supervisor at Talking Stick
ResortDepartment: Food and BeverageReports To: Beverage Manager
-Summary Assists the Beverage Manager in the supervision and
coordination of the overall activities of the Bar operation as
assigned. - Acts as a working supervisor, responsible for pricing,
ordering, scheduling and overseeing the bar activities and
performing duties personally or through subordinates.Supervisory
ResponsibilitiesDirectly supervises the Bartender, Bar Back
Attendant and Beverage Servers in a specific bar outlet, showroom,
banquet or outdoor concert event on a given shift. Carries out
supervisory responsibilities in accordance with the organization's
policies and applicable laws. Responsibilities include training
employees; planning, assigning, and directing work; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems.Essential Duties and
Responsibilities include the following. Other duties may be
- Ensures excellent customer service for every guest, every
- Ensures that bartenders are using correct beverage recipe
- Acts as working supervisor and performs bartender duties when
- Estimates and orders liquors, wines, or other beverages, and
- Conducts monthly inventory and extends them with current
- Manages the day-to-day operation of Bar in accordance with
policies and procedures.
- Maintains and instructs assigned personnel on safety policies
- Verifies validity of casino complimentary slips for the food
and beverage check.
- Maintains cleanliness of designated areas as directed in
accordance with established health and safety standards.
- Ensures designated work areas, flatware, glasses, dinner ware
and other items used to serve customers are free from hazards (i.e.
chips, breaks, liquid on the floor, etc.).
- Hires and trains Tribal Members consistent with the casino's
Community and Indian Preference guidelines.
- Communication with Main Liquor Room employees in the proper
movement and accurate receiving and accounting of product.Education
and/or Experience required of all Beverage SupervisorsHigh school
diploma or general education degree (GED) required; 3 years related
experience in a supervisory capacity; or equivalent combination of
education and experience. Must have knowledge of basic restaurant
cashiering procedures, tray service and beverage ingredients. POS
experience strongly preferred. Knowledge of Arizona State Liquor
Laws - Title 4 and/or Arizona Alcohol Awareness certification a
plus.Certificates, Licenses, Registrations Must possess a Maricopa
County Food Handler's Card.Computer Skills Must be computer
literate and have knowledge of Microsoft Office applications. -
Experience using POS system; InfoGenesis preferred.Other
Qualifications Must be able to get along with co-workers and be a
team player. - Must be able to work quickly and accurately in
stressful situations and maintain a positive customer service
attitude. - Can work a flexible schedule and available to work all
shifts, including nights, weekends and holidays.Language SkillsMust
be able to read, write, speak and understand English.Physical
Demands While performing the duties of this job, the employee is
regularly required to stand for prolonged periods of time; walk;
use hands and fingers to handle, or feel; reach with hands and
arms; climb or balance; stoop, kneel, crouch, or crawl; talk or
hear and taste or smell. The employee must regularly lift and /or
move up to 25 pounds. - Specific vision abilities required by this
job include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus.
Keywords: Casino Arizona and Talking Stick Resort, Scottsdale , BEVERAGE SUPERVISOR/TSR, Hospitality & Tourism , Scottsdale, Arizona
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