ScottsdaleRecruiter Since 2001
the smart solution for Scottsdale jobs

Spa Front Desk & Reservations - Full time

Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: June 22, 2022

Job Description:

Spa Front Desk & Reservations

Are you passionate about the spa industry and providing unforgettable experiences? We have an amazing opportunity at to work in a fast-paced, luxury environment providing five diamond spa services to our guests. As a Spa Reservations Coordinator, you are the first point of contact for our guests, giving you the opportunity to shine and set the stage for an amazing experience at the Fairmont Scottsdale Princess.

What is in it for you:

- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee restaurant
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Great Medical and Dental benefits, 401K, Direct Deposit etc.
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
What you will be doing:

- Consistently offers professional, engaging and friendly service
- Greet guests over the phone in a wam genuine manner
- Maintain a high level of professionalism in all aspects of job performance
- Host guests through the facility and familiarize them with the surroundings while explaining the wellness journey
- Guide the guests toward their specific needs when making reservations and off multiple treatment bookings and up-sells
- Communicate all changes, cancellations and additions to the back of house leadership team
- Promote a safe working environment by adhering to hotel health and safety standards
- Process transactions and adjustments in Book4Time daily
- Perform any duties and responsibilities as assigned including daily checklists
Your experience and skills include:

- Experience working in the spa or salon industry
- Book4Time experience preferred
- Must be able to read, write, and speak English
- Bilingual in Spanish is an asset
- Basic computer skills required
- Adhere to Fairmont Scottsdale Princess grooming guidelines
- Constant standing and walking throughout shift

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Keywords: Fairmont Scottsdale Princess, Scottsdale , Spa Front Desk & Reservations - Full time, Hospitality & Tourism , Scottsdale, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Scottsdale RSS job feeds