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Store Manager

Company: Rothy's, Inc.
Location: Scottsdale
Posted on: August 2, 2022

Job Description:

Store Manager
Scottsdale, AZ - Fashion Square - -
At Rothy's, we know there's a better way to do business, and it starts by putting the planet and its people first. More than 125 million single-use plastic bottles and 400,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel.
Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don't compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.
Working to close Rothy's loop by 2023, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.
About the Team:
Our phenomenal Retail team interacts with our customers in a super special way. Shopping at Rothy's IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and style of our products. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in store due to the exceptional experiences they have with our rockstar Retail team.
Are you a triple threat that is ready to bring our brand to life at our Rothy's store? We're looking for a rockstar Store Manager who will prioritize an exceptional customer experience while also keeping the store's engine efficiently running.
What you'll do:

Hire, lead, develop and motivate an incredible team of store associates to deliver an excellent in-store experience for our customers
Effectively communicate Rothy's brand story, values, and mission to customers and team members
Execute and continuously improve our operational processes and make sure your store hits or exceeds financial expectations
Collaborate with our District Engagement Leader and proactively train the team on SOPs, store guidelines, and expectations
Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
Master our internal systems to process orders and managed inventory effectively
Deliver customer-oriented and product insights back to the Retail and HQ team
Report on sales, returns, and relevant store statistics with accuracy and in a timely manner
Responsible for daily staffing, inventory management, and visual standards of the store

You have:

  • You have 4-6 years of retail/customer experience/hospitality experience with at least 2 years proven success in a management role responsible for leading a team and store in a fast paced setting
    You have strong operational experience and can easily adapt to changes in process
  • You have extensive experience in store openings, training teams thoroughly, and leading by example
  • You have a positive attitude and a relentless focus on making sure your customers and your team are having the best experience possible
  • You understand how to scale and manage multiple priorities in an ever-changing environment

    You are:

    You are excited to be a part of a new and growing retail organization
    You lead with kindness and love working with customers and internal team members alike
    You love being a part of a team and leading them through successes while also learning from your failures
    You can easily take initiative on performance matters based on metrics and observation
    You are an excellent communicator that is able to report in a clear and concise way, both in person and virtually
    Able to work on your feet up to 8 hours a day in a busy store environment; able to bend and lift up to 25 pounds
    Able to work weekends, evenings and holidays

    Our benefits:

    Employer-paid medical, dental and vision insurance
    4 weeks of paid time off plus paid holidays and paid wellbeing leave
    401(k) with employer match
    Flexible Spending Accounts
    Commuter benefits
    A product allowance (like the allowance you got as a kid only better)!
    Life insurance (for you and your family)

    Rothy's is committed to the health and safety of our employees and customers. In support of that, we require all employees to be fully vaccinated against COVID-19 before their first day with Rothy's if allowed by applicable state law. If you have a health-related need or religious belief that prevents you from getting the vaccine, let's chat so we can explore reasonable accommodations. Have questions or concerns? Just let your recruiter know. We're happy to walk through them.

Keywords: Rothy's, Inc., Scottsdale , Store Manager, Hospitality & Tourism , Scottsdale, Arizona

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